Pangsapuri di Mandalay

Checking in Everyone seems to be busy for nothing or as they pretend to be for such a small boutique property. The stuffs were not tech-savy and; uncertain of how to approach about a good warm welcome. Didn't offered me the welcome drink, with an excuse that they don't have it anymore. F&B Horrible and atrocious f&b team, made me wait there for I hour with no attendance for service nor even greeting or directing me to a seat, stuffs were busy attending other inconsequential guest whom they were preoccupied cajolin! and fawning over whom they assume to be affuent and wealthy. Definitely there's a double standard for service, thee only give good service to whom they perceive worthy. The bar opens at 4 but there were no staffs at 6, was willing to spend my money since I was on holiday mood , only to be ruined by disservice of ineptitude when they cant offer dot of the readily available menu. Customer Relation management I stormed up to complain about the terrible service, FOM made the horrible mistake by following up with a free drink and BBQ , thinking I would want services for free, they couldn't guarantee that mistake would not happen again anc straight away compansate someone with a condescending approach, i dont want their money. I had to eat outside for a better service and to ensure that I would not be mortified by little details. No transport was provided for the inconvenience of eating outside , for the better service that they cant guarantee. Management team started knowing on my door incessantly to the point that I was stressed out, all other department came and apologized except for the f&b team I'm a travel vloger with more than 2000 reviews for travel video on Youtube for an eminent company, been frequenting to hotels like Marriott Ritz Carlton, four season, Hilton , Wyndham, shangri-la and the accor group (sofitel , Novotel, swissotel) never was i disrespected with such insolence. They never arrange for my subsequent stay when I say I will be moving out without staying them for the night , I had to make my own reservation at a better hotel where I will be happy spending my money, no transport no compensation or whatsoever! The reason people chose boutique hotel over 5 star is because we think we might get a fast and efficient service with the warmth oftogetherness in a small hotel. But no this hotel proves everything wrong, they are not of world standard and wil never be. I ,conisseur of hospitality, am against this type of establishment flouting standard and I will keep on writing reviews for the awareness of other people. I have repute on other sites like agoda and booking.com and will be review them for good, please avoid this hotel at all cost. They will take you money only to put u in misery

Отель солидный, но старый, местами уставший. Персонал очень хороший, делает всё, что может. Бассейн пригодный для купания, завтраки разнообразные, ресторан на уровне. В номере не шумно. Старое постельное бельё и окна не мешало бы помыть. В целом годный отель, особенно по бирманским стандартам.

Hôtel sympathique mais un peu vieillot au niveau des installations. Climatisation très bruyante dans la chambre qui était vraiment grande. Personnel souriant et prêt à vous rendre service. Piscine intérieure vieillotte, à vraiment déconseillé. J'ai eu la mauvaise idée de faire appel au service de buanderie. Le service rapide est vraiment top mais en tant qu'étranger le prix compté en dollars est 3 fois plus cher que pour les locaux. De plus lorsque j'ai voulu payer en monnaie locale, Le taux de change a été augmenté d'un tiers ! Bref si je n'avais pas râlé immédiatement j'aurais payé près de 35 US Dollars au lieu de 27 US Dollars pour 6 caleçons, 5 T-shirts, 6 paires de chaussettes, un jean et 2 chemisettes. Petit déjeuner bien avec fruits frais et excellents yaourts. Restaurant avec un large choix et pas trop cher.

I stayed at Holidays Pier Hotel for 2 days during my business trip on November 2025 . The room was beautifully and clean. The location was perfect with city view. The staff went above and beyond to ensure we had a comfortable stay. However, the air conditioning in our room was a bit noisy. Overall, it was a delightful experience.

メイミョー観光の為一泊しました。体調が悪く、夕食はルームサービスで済まそうと思いましたが営業終了との事でした。困っているとスタッフが「ちょっと待ってて！」と言って近くの食堂からラーメンを買って来てくれました。ありがとう！助かりました！

The staff was extremely friendly and helpful! Even tho they didn’t speak much English everyone we encountered tried their hardest to make us feel welcomed and help us to the best of their ability. The rooftop bar was so beautiful. A great place to have a drink and watch the sunset. The food was amazing! Every morning the breakfast never disappointed and the room service was equally as good! If you ever find yourself in mandalay I highly recommend staying here!

Very Very good hotel good hotel I like the food good food good service good food and great people good food great service and great food and very very very nice people very nice and nice to be able to talk with them very very very very very very very good

旅館總的說是一個很不錯的，衹是房間的設施太簡單了。旅館在疫情期間，房價是有優惠50%。希望攜程的報價能跟上。

Hotel Nova a lovely little hotel. We received a warm welcome and a great introduction to the hotel. The rooftop bar was amazing. and the staff are just lovely. They helped with our tours of Mandalay and arranging additional tuk tuks and a bus to Bagan! So grateful for all the help Breakfast was minimal but this was the same all over Myanmar so no complaints. We had a few cocktails a few evenings and some meals in the evening and were quite delicious. Coming into the dining room the staff would change the channels to justin bieber music channel I believe thinking this is what we would like. Another trend we witnessed over Myanmar. Such innocent fun. I really enjoyed staying here. My only issue was the cleanliness of the room. the walls has marks on them that really could have been cleaned quite easily. Marks from food that spilled or something. Room was clean otherwise. Would stay here again