Pengguna Tetamu
23 Januari 2024
My stay at hotel emporium in hampanakatta, mangalore, for a business trip left much to be desired. Firstly, the state of the rooms was disheartening as they were noticeably dirty and poorly maintained. To add to the inconvenience, the doors in the hotel lacked proper locks, compromising security and privacy. The malfunctioning electric sockets posed a significant issue, making it challenging to charge devices or use essential electronics. Attempts to address these concerns with the staff were met with an unexpected level of aggression, both from the regular staff and the management, creating an uncomfortable atmosphere throughout my stay. Furthermore, the overall lack of professionalism and courtesy from the hotel's personnel significantly detracted from the supposed hospitality experience. It's disheartening to note that a hotel in a prime location failed to meet basic standards of cleanliness, security, and customer service. For future business trips, i would strongly advise exploring alternative accommodation options in the area.
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