Hotel Mesra Haiwan Peliharaan di Mangalore

My stay at Vivanta Mangalore was generally pleasant. The room had a lovely ambiance, offering a comfortable and relaxing space, and the hotel itself was impeccably maintained—neat, clean, and organized. However, there were a few aspects that fell short of our expectations. One disappointment was that the gym was under construction, so we couldn’t access it during our stay. The breakfast menu offered a good variety, but unfortunately, the donuts were not fresh and seemed undercooked. Our first experience at the hotel, however, was a frightening one. Upon checking in, we were given a room card that needed to be tapped in the elevator to access our room on the fourth floor. No one informed us about the process, and it appeared that the card was not properly activated. As we tried tapping it multiple times, the elevator suddenly began to jolt, and a loud emergency alert sounded. The lights went out, and we found ourselves stuck inside with no clear cell signal. We immediately tried the emergency phone within the elevator, but no one answered. As minutes passed, our anxiety grew, and we even began shouting for help. After about five minutes of waiting in darkness, the elevator finally opened on the first floor. We went directly to the reception to report the issue. However, rather than addressing our concerns, the staff brushed off the incident. They simply escorted us to our room using another lift, and we noticed that a technician was later working to repair the faulty elevator. This incident was genuinely unsettling, and the indifferent response from the staff left us feeling unheard and concerned about the hotel’s safety measures.

Very average for a 4-star hotel. My flight arrived a little late so I called them in the afternoon itself and told them to hold my room with a queen bed specifically... but when I arrived they gave me a room with two single beds. As a tall person, it was very hard to sleep. They only switched me to a new room the next day when I insisted the next day. There was no bell hop when I arrived, I had to carry my own luggage to my room. Nobody to point me in the direction of the room also. Also when checking out, the doorman was missing. I had to hold the heavy luggages in one hand on the other hand hold the open the door before it closed. It was a hassle. The people in the front desk can be more friendly and smiling. Lastly, the food was quite good but some items were missing. I wanted to to order pasta but they said that all italian dishes were unavailable even though they had it on the menu. Also, they ran out of most of their food in the breakfast buffet in the morning. You have to come early otherwise most of the food will be gone. They don't have enough for every guest. Many items like chicken sausages, veg cutlets, muffins, etc., were missing. Not even one piece was there. I expect better from a 4 star hotel. It was an average experience.

The rooms are very clean and even the washroom was also very nice I really enjoyed the stay and Even the hotel is very friendly budget hotel and Staff mainly Front office person Abhishek was very cooperative and quick service was given I really suggest to my friends and family

We had a lovely stay here. The room was large. Unfortunately the mattress was really old and you could feel all the springs. The bathroom was ok and there was hot water. Air con was good. Wi-Fi was excellent. Breakfast was really nice with lots to choose from. Location was good. They did not clean our room in the 4 days we were there but towels were replaced upon request. No water was supplied only on arrival. We did ask them for some on the third day and when we checked out they tried to charge us for this

Extremely polite and cooperative staff. Very good hygiene is maintained. Fairly good veg restuarant (Vishwa Bhavan) is there in the ground floor and too expensive multi-cuisine restaurant in the first level (The Curry Wok). The main drawback is the cumbersome car parking facility which is in the second basement and one has to Rev the car with full throtle to reach the main road in the busiest area (Hampankatta) surpassing the foot path wherein there are herds of pedestrians putting their lives to risk. Rooms are quite brightly lit. Spacious and well laid bathrooms with 24 hours running hot water is an added advantage. This hotel is in the very heart of the city and the happening place. Mangalore Central Railway station is hardly 750 meters away. Will visit again.

Embarking on our South India tour from the UK, ***galore unexpectedly became a stopover, chosen for its proximity to the airport. Opting for the AJ Grand Hotel based on stellar reviews turned out to be a serendipitous decision. Situated in the heart of the city, the hotel provided convenient access to shopping, restaurants, and modern malls, all within a leisurely 30-minute walk. The reception staff's courtesy set a welcoming tone, ensuring a seamless check-in process. Our suite, impeccably clean with enhanced facilities, greeted us with an unexpected perk—an empty refrigerator, a thoughtful touch for personalising our stay with beverages and snacks. The hotel's two highly acclaimed restaurants surpassed expectations, offering a diverse array of delectable choices during main meal times. This meant that we rarely felt the need to explore dining options outside. Kudos to the entire restaurant staff, with a special mention for Ganesh, whose culinary insights enriched our menu selections, and Suresh, whose attentive service at breakfast was welcome. While the gym and swimming pool were compact, they proved functional and, more often than not, were a private sanctuary for our use. The potential future de***d for these facilities notwithstanding, our experience was one of undisturbed enjoyment. The reception staff, although not all adorned with name badges, stood out for their exceptional assistance. Their guidance in locating our boarding passes and travel documents for our onward journey was invaluable. We were particularly grateful for their considerate offer to extend our checkout time, seamlessly aligning with our travel arrangements—small gestures that made a significant difference. Having little prior knowledge of ***galore, we were pleasantly surprised by the city and its welcoming residents. Exploring the beach and other recommended sites, discovered through various YouTube videos, unveiled ***galore's potential as a future tourist attraction, perhaps even rivalling Goa in the future. However, we hope that the city ***ages to preserve its charm without succumbing to the challenges often associated with increased tourism. In conclusion, our stay at the AJ Grand Hotel was thoroughly enjoyable, and we who***eartedly recommend it as a top choice for future visitors. Warm regards, Prit and Punam