Hotel berhampiran Schönaugemeinde, Mannheim

First off, understand that Ludwigshafen is not a happening place. I was here for business, for which I feel the place would be adequate for a day or two stay, but not the week I was here. I titled this as ”try hard”, as that's what I hear my kids call someone who is tries hard and fails, which I feel fits since the hotel tries really hard to be modern and hip. Moxy is Marriot's new brand aimed at the youth and the copies board games, lockers, random graffiti and whatnot scattered around the lobby would imply they are going that way. Considering most of the time it was filled with old businessmen like me would say they might want to consider having this in a more appropriate location. Moxy Lu is a very spartan hotel. No restaurant to speak of - on Sunday I asked if they had any lunch offerings as nothing is around there and they told me their one and only oven, used to cook breakfast, was broken and wouldn't be working for at least a few hours. There is a very solid Italian restaurant next door but you don't want to eat that every day. There's also right now a Christmas market nearby but the opening timing for it is very variable. It's also next to the Rhine mall but understand that German business hours are earlier than American so it closes early and is closed entirely on Sunday. Rooms are clearly advertised as capsule types and they are very reminiscent of Japanese capsule rooms - a bed, bathroom, a chair, and that's it. A hook on the wall and 4 hangers is all your clothes storage, a 6 inch wide, 2 foot long glass panel sticking out from the wall is your ”desk”, and that's it. No safe, no shelves, no coffee machine, nothing. Definitely not where I wanted to spend a week, but that's not their fault. The hotel is very new and is very clean overall. Also a plus that it is very quiet. I've been in hotels where I could literally hear the person walking around next door. All that said, why 3 stars? Well, as clean as it was, there was a long black hair at eye level in the shower when I first stepped in. As I'm folically challenged, I'm certain it wasn't mine. Secondly, one of the elevators broke multiple times while I was there, once trapping a person in there for 15 minutes while I was in the lobby. He eventually tumbled out, angry, scared, and half-clothed (took off some clothes as he was feeling very hot). Said elevator was not flagged as being out of order for at least an hour after as I was in and out. Eventually it was. It had an out of order sign still on it on my second day despite being in use...assumed this was an error before the guy got caught in front of me. Not good management of an issue, I feel.

We arrived at the hotel after a long travel day in the early evening and the receptionist was very friendly, listened and gave us two nice rooms with views towards the city (rather than the station and rail-tracks). The rooms were clean and had amenities such as a kettle. What really rocked was the breakfast. An excellent choice of cold and warm, a very good handmade fruit-salad and bircher musli. As I am someone using the stairs rather than the elevator to do some steps, I really enjoyed the motivating messages on each floor of the staircase. Good idea! Overall great value for our money. Thank you so much for this wonderful stay, we will come back when the opportunity arises.

Gerade diese Woche war ich noch am Standort Köln begeistert. Aber Mannheim liegt da noch eine komplette Schippe drauf. Freundlicher Empfang tolle Räume familiäres Ambiente. Genau das was man als Geschäftsreisen sonst immer vermisst. Hier wird man herzlich empfangen.

環境很不錯，下次來還會再次入住。客房服務也都很好，很舒心。也推薦給其它人。下次來IFA展或者來柏林出差還會再來。環境很不錯，下次來還會再次入住。客房服務也都很好，很舒心。也推薦給其它人。下次來IFA展或者來柏林出差還會再來。

After reading plenty of bad reviews we were concerned about our organized trip to the BUGA 23 (we had no choice of the hotel). ⭐ Location ⭐ : Mercure is right in front of the main entrance ”Luisenpark” to the BUGA 🌺🌹🌻 Perfect for us 👍 Walking to the nice Wasserturm & city centre takes around 25 minutes. Good PT options very close by (Tram 6). Check in: fast and friendly, check out also. Room: on the 4th floor, kind of worn out/abgewohnt but clean enough. Some items missing (towel, glass) , but quickly solved with front desk. Soap and shampoo ok. Restaurant: BF was ok, fresh food and enough choice. Buffet dinner for our group was good, especially the anti pasti/hors d'oeuvres buffet, which had an Italian/French touch👍 Service: restaurant&bar, very friendly and caring German waiter who served us (Bier&Weissburgunder) with a smile.... even late in the evening after we came back from the Joy Fleming musical 👍 Wifi: perfect, no problem with connection/data usage.

Clean and modern hotel, great breakfast to start your day and most importantly it's 5 mins walk to Mannheim main train station and 2 mins walk to the tram station to Mannheim shopping district. Front office staff were welcoming and courteous, thanks for making my stay wonderful. Best part of the hotel is the view of the train station and absolutely zero noise from outside, which makes your stay very comfortable.

We had spent our trip staying at this hotel unfortunately on the Saturday night there was an event so the parking was full . We had to pay the fees in advance so I did ask for refund at the reception as we parked on the street.The lady was rude from beginning and extremely unhelpful, told us to send an email . No one came back to us after 4 weeks we still waiting for our money. I can’t believe that a guest is being ignored like that !!!!! Then they are cleaning the rooms every second day that means every second day we needed to go down to ask for new towels etc. The receptionist very unpleasant person insulted other guests by calling them ossis ( the easten guys) , as they had a slightly accent . They were so shocked that they didn’t know what to say . Very unprofessional and not at all welcoming!!!!! There are plenty other great hotels in Mannheim where guests are welcome and get the value for their money.

Sehr gemütliches Zimmer, alles vorhanden, auch Wasserkocher mit Kaffee/Tee Selbstbedienung. Betten: super geschlafen Zimmer kann komplett verdunkelt werden Keine Straßen/Zug-geräusche gehört, wunderbar still Service sehr freundlich, Frühstücksbuffet alles da, wird ständig neu befüllt. Vernünftiges Preis/Leistungsverhältnis. Vielen Dank an alle, die im Hotel ihre Aufgabe so wunderbar erfüllen! Wir kommen auf jeden Fall wieder!

Close Proximity to Heidelberg Hauptbahnhof (train station, just approximately 8 minutes walk). I am amazed at the complete furniture, even microwaves to cook our breakfast for the following day. More like an apartment than just a hotel. Nice stay

The hotel was easy to reach from the Autobahn and there is enough parking space by the hotel. The parking is free and the rooms are nice, modern and big enough. The breakfast is OK and enough variety. We booked a second night, the staff is very nice and helpful. There is a tram nearby to get into town. We walked wich was a nice walk but far - therefor the old town is spread out a long woy. We took a ”lime scooter” back to the hotel - wich was fun - there a plenty room on the bikepathes. The hotel is nice and quited and the beds where good there I would recommend it. There is 24 hours check-in available.