Relais de Margaux

I had a wonderful experience at Relais de Margaux. The staff were really helpful, making my stay enjoyable. The restaurant, which overlooks the golf course, was lovely and created a relaxing atmosphere. The 18-hole golf course offers a serene environment, perfect for unwinding. What I loved most is that Relais de Margaux caters to both wine lovers and those who don’t play golf, as it’s nestled right in the vineyards and just 40 minutes from Bordeaux. I highly recommend this place and definitely plan to return!

We were stranded at Bordeaux overnight after Easyjet cancelled our flight at 12am and told us to rebook our own flight and accomodation. We couldn't find anywhere at the that time as everything was fully booked. We phoned this hotel and got a taxi 30 mins out of Bordeaux. Reception were so friendly and accomodating at such a late hour . Only 2 rooms left , we were upgraded to the premium room which was huge and extremely comfortable with a balcony overlooking the golf course. We were able to use the swimming pool and spa and had a superb meal in the Brasserie. Staff couldn't have been nicer, and Easyjet will be compensating in full for the delay !!

So I tend to book the hotels as my husband has picked awful places. I saw the pictures and thought great this looks good, pool for the son and food for us!. You drive past some beautiful chateaus and I thought great I’ve don’t it again!. We took a sharpe right, went down a bumpy road and then we passed a sewage works, I thought this isn’t good my heart dropped. We drove a little further and well the gates were less than perfect. We then pulled up to a tired looking building with a miss mash of other buildings. I was gutted. We entered the lobby after me being in a wheelchair as I’d recently been recovering with a broken ankle. Being wedged in as doors weren’t great and there was a lip. Receptionists were busy chatting about something more interesting than their new guests until another receptionist came along to show us to our room. Knowing I was in a wheelchair obviously she took us so far and said sorry the lift is out of service, can you walk up these stairs, I did with a struggle, my husband dragged the chair up. We walk a while and got to the room. The room was fine, bathroom fine and toilet separate which was good. There was a fridge, safe, trouser press and hairdryer. The bathroom had two robes, towels for two and two pairs of slippers. Unfortunately there was three of us. Fridge had two waters. There was a balcony overlooking the golf course which was nice but still for two. We went to the indoor swimming pool and was told it was 16 and over, my son is 12. Fortunately she let us in. The spa lady was lovely. The pool was fine, the steam room fine sauna was fine but a bit tired. We went looking for the restaurant and eventually found a staff member to show us. It was a bit of a walk from main reception but very close to our room. We the dribbled across disabled parking and an outdoor lift a stone throw from our room. Not once was we told this. We booked the restaurant, unfortunately they don’t really cater for fussy kids but we thought the food was lovely. Staff were really friendly too. If I was local I’d definitely visit the restaurant. The only small thing was there chairs were fraid underneath so looked scruffy. But food was lovely. So room 303 kettle no plug socket near, plug socket not working and lamp with not socket to plug it in. Bathroom the shower knob was broken and came off in hand. I’d say if you like golf it’s fine but I’d not return. It’s definitely not wheelchair friendly. It’s dated and not worth the money. The room was ok but mismatch and dated. The outside and some buildings were awful in appearance.