Av Hassan Ii, Place De La Gare, Marrakech, Marrakesh-Safi, 40000, MoroccoLihat Butiran Hotel
Lihat bilik yang tersedia untuk tarikh perjalanan anda
Kami Memadankan Harga
1 malam
Ulasan Tetamu
3.6/5
69 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Persekitaran4.2
Kemudahan3.2
Perkhidmatan3.5
Kebersihan3.4
Tapis mengikut:
Atur mengikut:
Semua ulasan(69)
Ulasan positif(52)
Ulasan dengan gambar/video(19)
Lokasi yang baik(18)
Lokasi yang sesuai(17)
Lokasi yang strategik(12)
Penginapan yang hebat!(9)
Tuan rumah yang peramah(7)
Sarapan pagi yang lazat(6)
Ulasan kurang baik(17)
Pengguna Tanpa Nama
Bilik Standard dengan Katil Double
Menginap pada Dis 2024
Pasangan
8 ulasan
1.7/5
Disiarkan pada 5 Jan 2025
The hotel was very old with several broken fixtures. The aircond was not working, toilet was in poor condition, the shower foam wasn't refilled, and floor mat was not provided.
Will never go back again.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for sharing your feedback with us. We sincerely apologize for the issues you encountered during your stay. The condition of the facilities, as you described, does not meet the standards we aim to uphold.We are especially sorry to hear about the broken fixtures, the air conditioning, and the condition of the bathroom. Please rest assured that we are addressing these concerns with our maintenance and housekeeping teams to ensure they are resolved promptly.Your comfort is our priority, and we regret that we fell short on this occasion. We appreciate your feedback, as it helps us identify areas for improvement. We hope you will consider giving us another chance to provide you with a better experience in the future.Best regards,
Usman Khawaja
Bilik Standard dengan Katil Double
Menginap pada Nov 2024
Melancong bersama rakan
4 ulasan
2.7/5
Disiarkan pada 3 Dis 2024
Not thoroughly cleaned, good location, broken bathroom door lock however beds were clean.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for sharing your feedback. We are glad to hear that you appreciated our location and the cleanliness of the beds. However, we sincerely apologize for the issues you encountered with the bathroom door lock and the cleaning standards.Please rest assured that we take your comments seriously and will address these issues with our housekeeping and maintenance teams to ensure a better experience for future guests.We truly appreciate your feedback, and we hope to have the opportunity to welcome you back for a more enjoyable stay.Best regards,
Explorerrrr
Bilik Standard dengan Katil Double
Menginap pada Okt 2024
Bisnes
59 ulasan
5.0/5
Luar Biasa
Disiarkan pada 26 Nov 2024
Amazing location, staff, view, pool, room and everything is very nice!
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed our location, staff, view, pool, and room. It’s always a pleasure to know that everything met your expectations.We truly appreciate your kind words and hope to welcome you back soon for another amazing stay!Best regards,
Pengguna Tetamu
Bilik Sweet(katil double)
Menginap pada Dis 2024
Pasangan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 2 Feb 2025
Perfect base away from the hustle and bustle of the centre. Great staff and nice breakfast
Terjemah
Pengguna Tetamu
Bilik Standard dengan Katil Double
Menginap pada Okt 2024
Melancong bersama rakan
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 10 Jan 2025
Beautiful reception. Breakfast was always on point. Will definitely recommend it to everyone travelling to Morocco
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed our reception and that our breakfast met your expectations every time.Your recommendation means a lot to us, and we’re delighted to have been a part of your Moroccan experience. We look forward to welcoming you back on your next visit!Best regards,
Guanxiong
Bilik Standard dengan Katil Double
Menginap pada Dis 2024
Solo
2 ulasan
4.7/5
Menakjubkan
Disiarkan pada 5 Jan 2025
Very happy with the service and location, staff are very friendly!
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for your kind words! We’re delighted to hear that you were happy with our service and convenient location. Our team takes great pride in providing friendly and welcoming hospitality, and your feedback means a lot to us.We look forward to hosting you again in the future!Best regards,
Jane Ayano Jackson
Bilik Standard dengan Katil Double
Menginap pada Nov 2024
Pasangan
3 ulasan
2.5/5
Disiarkan pada 1 Jan 2025
No hairdryer and no shampoo or douche del in the bottle….
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for sharing your experience with us. We sincerely apologize for the inconvenience caused by the absence of a hairdryer and the lack of shampoo or shower gel in the bottle.This is not the standard of service we strive to provide, and we will review our housekeeping procedures to ensure that such oversights do not happen again.Your feedback is very valuable to us, and we hope to have the opportunity to welcome you back and provide you with a better experience in the future.Best regards,
Livesofrealexpats
Bilik Standard dengan Katil Double
Menginap pada Apr 2024
Pasangan
71 ulasan
3.0/5
Disiarkan pada 9 Jun 2024
The hotel was OK, but not worth the price. Most items on the menu weren’t available and the front desk staff was incredibly rude. There was one particular man that screamed at me. However they have easy accessible in Marrakesh which is limited everywhere else.
Terjemah
Pengguna Tetamu
Bilik Standard dengan Katil Double
Menginap pada Feb 2024
Pasangan
1 ulasan
2.7/5
Disiarkan pada 24 Mac 2024
The elevator in the hotel is very old and every time it stops on your floor there is a terrible **** or pull like a sudden stop and my wife is pregnant so it was a nightmare for her. Also we chose the hotel because it had a pool however it was under maintenance and we couldn't use it our entire trip. The Aircon on the room was terrible, we had to leave the windows open at night because of the heat. We had a very bad experience at the hotel and I hope nobody ever makes the same mistakes like us by choosing them
Terjemah
Pengguna Tetamu
Bilik Standard Twin dengan 2 katil single
Menginap pada Jan 2024
Keluarga
2 ulasan
2.0/5
Disiarkan pada 9 Feb 2024
I have never seen a hotel doesn’t offer a bottle of water for its client also no slippers that’s hilarious. I’ll never book this hotel again
Terjemah
Robert
Bilik Standard Twin dengan 2 katil single
Menginap pada Jan 2024
Keluarga
35 ulasan
3.5/5
Disiarkan pada 5 Feb 2024
Overall a clean hotel, however, very dated shower sill leaking all over the bathroom floor walls with holes in them just very dated !
Terjemah
Gaudirenanda
Bilik Standard Twin dengan 2 katil single
Menginap pada Jul 2023
Solo
106 ulasan
3.7/5
Disiarkan pada 13 Ogo 2023
I was surprised with the swimming pool which is 2.20m deep which I could jump in. It would be convenient if I stayed longer. Also it was bad when my aircon was faulty and I have to move rooms and the technician couldn’t speak English and he almost didn’t found out what was going on
Terjemah
Pengguna Tetamu
Bilik Sweet(katil double)
Menginap pada Jan 2024
Pasangan
1 ulasan
1.0/5
Disiarkan pada 14 Mac 2024
They said there isn’t room I booked so we stayed at single bedroom with 1 towel.
Terjemah
Laksmo
Bilik Standard dengan Katil Double
Menginap pada Jan 2024
Solo
2 ulasan
3.7/5
Disiarkan pada 12 Feb 2024
Location is great neat to Marrakesh railway station