Ulasan Zephyr Grand Hotel

Reception staff are very nice and welcoming. Room is clean and nice. Location of the hotel is close to main area of Patong. Recommend to stay and will definitely come back.

The room was clean and had all the amenities, including WiFi, a refrigerator, air conditioning, and a TV. It only cost a few hundred (baht) but offered a million-dollar view! So worth it! Highly recommend.

One of the few that comes with a jacuzzi . Accessible to nearby food n amenities plus walking distance to beach. 24 HR friendly reception makes it convenient. .

The staff is very good location is very good mid of patong everything is near by very cheap price good rooms management is awesome.

Had a mountain-view room and service was amazing and the pool was really chill.Shout out to Toi,Yoon and zuumoo, they were AMAZING!!

Place is nice for short stay with friends, close to beach and market area, best thing is hotel staff are so nice, polite and helpful.

I've been here for so long, I love it so much I don't want to go home! 😅

It was a great stay the staff was amazing helped me with everything and solved any problems, they are available 24/7 which is perfect.

Been staying and comming back in this hotel for many years and i just love how staff us so good abd great house keeping are nice and bug thansk to zumo for being a good staff he helps me everytime i needed help about the room its was such s great experience hereee been staying here till sept and comming back again soon 🥰❤️

Great stay at Zephyr Grand Hotel Patong. The staff were very polite, friendly, and helpful throughout my stay. I really appreciated their warm and professional service. Highly recommended!

The room was great, and the pool view was fantastic. The room was clean and overall very good. The price was also reasonable. 🏝️🌤️🏝️🥰

Clean and pleasant. A suitable hotel for both couples and solo travelers. The pool, its proximity to the center, and the restaurant are extra bonuses.

We recently stayed at Zephyr Hotel and had a mixed experience. I would especially like to appreciate the staff member who showed us our room and assisted us with upgrading it. He was extremely helpful, polite, and did his best to make our stay more comfortable after we raised our concerns. Unfortunately, the initial room did not match the cleanliness and spaciousness shown in the pictures. After requesting a room change, we discovered that the bedsheets in the new room had visible stains, including what appeared to be blood and other bodily fluids. This was very concerning, and both of us developed skin rashes during our stay. I would like to thank Trip.com for their prompt support and assistance. They handled our complaint professionally and even provided us with additional Trip Coins as a gesture of goodwill. However, I was disappointed with the response from the hotel management. Despite our complaints and the condition of the room, the hotel owner neither visited to inspect the room nor offered any compensation or sincere effort to address the situation. Better attention to cleanliness and customer concerns would greatly improve the guest experience. While some staff members were genuinely helpful, the hotel management needs to take guest complaints more seriously and maintain higher hygiene standards.

The hotel's location is quite convenient. Among all other positives, the only thing worth mentioning is the good rooftop pool. Everything else, unfortunately, leaves a terrible impression. The rooms aren't just tired, but completely worn out. Everything is rusty, dirty, half-broken, and so on. Ants periodically crawl in. While breakfast isn't bad, it's the same thing every day with tons of oil. The staff themselves are very friendly.