Iberotel Costa Mares

我是一個人去的因為有潛水行程，酒店很美，服務真的超好，記得我的名字，還記得我喜歡吃的早餐雞蛋的做法，每個人都很友好，我都沒有給小費，房間裏的毛巾也折成了可愛的小動物，我住了三晚都捨不得離開，我可能是當時入住的唯一亞洲面孔，每天的自助餐也很美味。

酒店餐廳服務非常好，人員很熱情，飯菜也是我在埃及的這些酒店中覺得最好吃。但前台服務感覺太死板，不夠靈活。當時我抵達酒店已經是下午五點，我定的房間是基礎房，因為是2大2小，所以説這個房型不能入住，要我取消訂單，重新下單家庭房。我問能否直接補差價，升級房型，告知不可以！衹好找攜程客服，取消訂單，重新下單，這樣一折騰，直到6:30我們才入住。要知道，當天我是逛完帝王谷和哈布城後，直接從盧克索包車過來的，已經在車上坐了5個小時了…重新定了家庭房，另外繳了一百多美金的税費，第二天又打電話叫我補交25美金。通過翻譯軟件交流，説這筆25美金是因為我的房費不是直接付款給他們的，所以他們從平台收取房費時，還會產生25美金手續費用，這樣需要我承擔..好吧，我又補交，不明白為什麼昨天不一次性收取？攜程服務是真的好，必須贊一個，我打電話過去迅速響應，幫我處理，還給我補了差價！

作為一個海邊度假勝地來說真的挺不錯的

Thanks for this amazing stay you are the best .............................................. .. Thanks to everyone from reception specaily Mohamed Halim and everyone from lobby bar and restaurants there ........ Thanks again.........

Amazing place !!! Perfect service from all employees, Top food and beverage 🍽️ 🍷🍹We will back on 100 % ♥️♥️♥️ …brilliant behavior of the hotel team. A wonderful peaceful place to relax, focused on quality not quantity. Great respect to everyone from this resort!!!

nice hotel, the room was clean and nice, the main restaurant buffet was very nice at all meals,4 bars very nice too, especially pool bar, reception was perfext and professional too, we will come back soon, thank you all for the nice time, Karol and Zdeňka

We had a nice time at the hotel, it was a first time Egypt and also first time Iberotel Costa Mares, we would like to thank the Reception Mr.Ossama and A.Nasser for their help, nice room sea view very clean, food and bars and Beach bar Ahmed Hodhod for his service and we will come back very soon 🎉🎉🎉

Very high 5 stars standard of accommodation. Great, delicious and many varieties of meal to choose. Beautiful hotel beach with nice sea world and caretes. Employees are very helpfull and professional. 🙂🙂🙂🙂🙂🙂🙂🌞🌞🌞🌞🌞🌞🌞🌞

I recently had the pleasure of staying at the Iberotel Costa Mares in Marsa Alam and was thoroughly impressed with my experience. From the moment I arrived, I was amazed by the professionalism of the staff, which is evident at all levels of service. The cleanliness of the hotel is remarkable; it is impeccably maintained and always spotless. The food is consistently fresh and varied, offering a delightful culinary experience every day. All bars are readily available to guests, and the restaurants never fail to impress. Around the pool and on the beach, there are plenty of loungers available, ensuring a comfortable and relaxing experience. The pool is excellently maintained and regularly cared for, just like all the common areas accessible to guests, which are in pristine condition. Iberotel Costa Mares is the perfect place for those looking to relax. As a guest, I felt that the hotel offers an excellent balance of quality and value, making it hard to find any negative aspects. I highly recommend this hotel to anyone seeking a peaceful and high-quality vacation. Thank you, Iberotel Costa Mares, for an unforgettable stay! Hassan and A.Nasser from reception thank you so much