Hotel berhampiran Boutique Officielle de L＇O.M., Marseille

very close to the station! and the staffs are friendly and helpful

Positiv: Zentral gelegenes und ruhiges Hotel (wenn auch etwas schwierig zu finden). Das kleine Zimmer war zweckmäßig eingerichtet, bequemes Bett. Negativ: Mondpreise für ein Budget Hotel! Da ich einen vermeintlich günstigeren Preis online bezahlt habe gab es keine Raumreinigung. Ich durfte also eigenhändig meinen Müll rausbringen. Auf meine Bitte nach einigen Tagen Aufenthalt doch wenigstens die Handtücher auszutauschen geschah gar nichts. Man vertröstete mich, dass am nächsten Tag das Zimmer gereinigt werde. Daraufhin habe ich meinen Aufenthalt verlängert. Es erfolgte keine Reinigung und außerdem wollte man mich böse abzocken in dem man einen 33% höheren Preis abverlangte. Preis-Leistung passt hier leider gar nicht. Unsympathisches unprofessionelles Personal.

Although our stay was fine, we had a very bad experience. My brother-in-law forgot his tablet in his room. He had left it on the floor near the wall and in the morning upon drawing the curtains open the tablet was hidden behind so he didn't see it. Arriving in our next hotel destination (Villeneuve-Loubet) he realized the tablet was left in Toyoko-Inn. He immediately called the hotel and the security guy told him no tablet was found. He went to personally check the room that happened to be empty as no guest was in that room that night. He then told my brother-in-law he didn't find anything. We called the hotel again the following day and we got the same answer. We sent an e-mail to the hotel manager only to get the same answer. Since there was no other guest in that room it seems that only people from the hotel entered it. We can not believe a tablet can vanish without a human intervention so we suspect that somebody from the hotel found it but didn't deliver it to the reception. This matter ruined the remaining days of our vacation and left a bitter taste in our mouths. I sent a complaint to the Tourism Office in M****illes but they couldn't answer me as they are on public holidays! So, if you stay in that hotel double and triple check your room before you leave because if something valuable is forgotten it's more than certain it won't be recovered or compensated.

Excellent accueil, personnel des plus aimables, confort de la literie excellent , la propreté de la salle de bain peut mieux faire. Proximité des transports en commun et des centres commerciaux en fait un hôtel à recommander sans hésiter.

Went for a long weekend to see the city and it’s history, really enjoyed our time, 3 days was plenty to see everything. The hotel was in a fantastic location, right near the Metro. Everyone was friendly in the hotel, and spoke English very well which was useful as our French isn’t great. Couldn’t have asked for anything more, also the deposit was paid back straight away on the same day in full. Highly recommend.

What makes this place special are the people. Yes, it is modern, tastefully designed and immaculate with great access to public transport and a couple of local treasures, the front desk with Tata, Tania and Sujata, complete with broad smiles and great local knowledge are a compliment to manager Emmanuel and Mr Fixit, Julian.

Super accueil, logement très propres, literie excellente, bien insonorisé, bien situé (prés du métro Chartreux), clim, serviette en nombre (5), torchon vaisselle et liquide vaisselle gel douche, cafetière à filtre, poêle et casserole, mug tasse assiette ciseau, saut ballai ....Rien ne manque!