Hotel terbaik di Marseille

Views over the old port. Comfortable room. Wonderful breakfast in a beautiful bar overlooking the harbour. Great vibe there later in the evening for a drink and some food. Very friendly and helpful staff. A bit of a haul up the entry steps before you can access a lift.

We chose this hotel given that it offers parking on site and it is well positioned, close to the port and other landmarks, but yet away from all the chaos and traffic. If you have high expectations and looking for North American standards of a 4 star hotel, this is definitely not the place to stay at. We spent most of the time touring the city and its surroundings, so we did not need many amenities and were not bothered with things that were missing or not working. Some of the high points of this hotel were: location (residential and quiet area), onsite gated parking, very peaceful and you cold barely hear other guests, lots of nice trees and plants around the property, comfortable bed, outdoor pool, beach/pool towels, wardrobes and slippers are provided, good wifi, mini fridge stocked with water and pop, very helpful and friendly staff. The low points were: getting to the hotel can be a bit tricky as the entrance is not marked properly. You have to turn into Rue des Flots Bleus to access reception - parking is right behind the gate in front of the reception. Streets are very narrow and bigger cars can be challenging to manoeuvre. We arrived at 5:30 pm and our room was still not ready. We opted for Privilege room, but is was extremely small and dark (ground floor). Wardrobe was size of a kitchen cabinet and there was no space for suitcases. There was no work desk, but only a small round table and one chair. Shower and sink drainage was not very good and there was a very odd smell. There was no iron/ironing board in the room. Some of the lightbulbs were not working. Pool/beach towels could not be changed for clean/dry ones. Breakfast was a bit limited. Scrambled eggs, sausages and bacon were served from very small pans and would not get replenished regularly. There were many pigeons landing on outdoor tables and chairs. Coffee served outside breakfast hours is not free. Pool loungers are limited and by the afternoon they are all taken. The grounds could be kept in the better shape. We would not recommend this hotels for longer stays.

We stayed here for 2 weeks in August. Pros - the location is amazing - literally 14mins drive to Marseille. The car park is very spacious and free to use. The pool is very well maintained, clean and nice to use, pool towels provided from reception free of charge to use and return. The staff at breakfast are very friendly and the range is quite nice. Cons - it took 9 days from us reporting the fridge in our room not working for them bringing us one from a different room. The air conditioning barely works and the room was so warm! The staff on reception speak very limited English so often it is difficult to communicate if there are any issues. Although the breakfast provided is quite nice, it is poorly managed as things often run out (juice, bread, fruit) and either not topped up or often warm. The room we stayed in was clean but very old looking and not the typical Novotel style you would expect. The sink leaked our entire stay, often towels and toilet rolls were not replenished by the cleaning staff.

Excellent location right across the central station. Breakfast was included and it was good. Bed was comfortable too. Small bar area to watch sports was a nice touch. Smooth check in. Ideal to catch early flights or train rides. Highly recommended

Staff very nice. Reception area furniture stained, dirty tables. The carpets look as if they haven’t been cleaned since the hotel opened. Room spacious, but reading light didn’t work. You have to ask for the room to be cleaned, but when we did the sink was still dirty andthe carpet wasn’t hoovered. It’s located in a good place to get around but not worth the money. The breakfast was acceptable.

A s shown on apartment city review. 3 problems ici, Un, le boite de securite ne marche pas. Deux, les couvertures de la climitisation (A/C) sont ouvert. Un ou deux de mes amis n'a pas A/C qui marche. Trois, j'ai requeste 5 nuits mais l'hotl m'a offrit 4 nuits. Sur ma dernier jour, a la derniere heure, le boss (ou maman) m'a offrit un nuit addiionel! Mais j'ai reserve deux nuits avant j'arrive a un autre place et ca me coute de canceller. Donc je suis separe de mes amis pour le dernier jour.

Very good breakfast, good service. The rooms sizes vary a lot for the same price. The hot water was an issue at first, but you have to let it run for 10 min and then it worked. We did not try the spa. The TV is on the small side.

Our flight from the United States was cancelled just before boarding, which was after the cancellation window for this hotel closed. I e-mailed them, explained the situation, and they graciously allowed us to cancel our two night reservation with no charge. We couldn't stay at the hotel, but great service!

Awful! Late arrival to the hotel, reception was unmanned, after ringing the bell I was informed I had to wait for the receptionist. (20) minute wait after 14+ hrs of travel. I eventually got up to my room and grabbed the complimentary bottle of water out of the refrigerator, only to notice the cap had been punctured and had a hole in it. I called and got it changed out. The next morning, I was making coffee in the room. When pouring the boiling water into the mug I was holding, the lid which was broken fell off, pouring boiling water all over my hand. I was in extreme pain, but could get no help from anyone at the hotel. Front desk said they could not leave the desk unmanned to offer me help (strange considering the night before, that was no issue). I asked if she could send someone with ice or something for the burn, and was informed there was no-one to assist and nothing to help me. It took 40 minutes for her to call me back after I insisted she please look for someone to help, and inform me there wasn't anyone. I went down to the restaurant for breakfast and asked again for assistance. It took (3) attempts with the two staff manning the restaurant to explain to them (eventually relying on a translation app) and to convince them to find me some ice. I was told - go find a bag and we'll help you. I got treated like I was mad because I was in tears from pain and frustration. I had to wait till I reached my destination to get medical assistance. I was lucky not to sustain 2nd degree burns. Just awful, awful treatment and service from start to finish.