Hotel berhampiran Vieux Port - La Canebière,Marseille91.7% pelancong memilih kawasan ini
NNat 李凤临2024.07.15
Cleaning ladies were demonstrating 53 days in front of the hotel when I arrived. The rotating door was covered with mud and confetti, while the black women danced to loud African beats. A complete shock! They continued during my stay…
The front desk was super helpful after I contacted their manager. My flight was delayed and I arrived a day late so they managed to modify my reservation without extra payment. My card didn’t work so I gave a cash deposit and they sent me an email when my suitcase that had been delayed arrived (so as not to wake me up).
The housekeeping was average- twice they didn’t restock the water. Once they forgot a cleaning chemical. Another time they didn’t restock the decaffeinated capsules. Also they could have been more generous with the toilet paper. It’s the very thin recycled one, that goes fast.
Breakfast was delicious and the restaurant spacious, with a garden overlooking the marina.
The room was large, modern and quiet, with an amazing view of the harbor, including both sunsets and sunrises! I even saw the incredible half an hour long fireworks for Bastille day right under my window!
The bed is big and comfortable, pillows a bit too soft, lighting is good but there are no toiletries (which was initially problematic due to the lost luggage).
Room service wasn’t available the only night that I wanted to order it - due to Bastille day celebrations.
The QR code don’t work on my phone so I had to call the reception to order. Also there was no alcoholic drinks listed, plus I had no fridge in the room, so I couldn’t fully relax and enjoy my holiday.
The hotel doesn’t have a spa, which is a shame. So I made a reservation online and got a massage in the Hammam spa a few minutes from the hotel)very expensive and not great). The closest one to the hotel was closed.
The pool is gorgeous but in another building which requires another elevator to be taken at the ground floor. A bit of a hassle…The gym is basic but good. Gets pretty busy and dirty at the end of the day.
There are many nice restaurants nearby and even a small Proxi shop. There is a bus stop 1min away, that goes to the Terrace du Port. And the taxi conveniently dropped me off right in front of the hotel.
The Mucem and Cosquer caves visible from the hotel, are a bit pleasant 25min walk away and the well worth the visit.
Overall, I was satisfied with my stay, and would come again if the above issues were resolved.
我是下午一點多到的酒店,前台就把房間直接給我了(五樓的一間房間)。信用卡刷了100歐元的按金。我進去房間以後看到是一個牆上沒有窗户的房間(我預訂的是一張小床的房間),於是我就打電話給前台,想讓他給我換一個牆上帶窗的房間,而不是房頂帶窗的房間。他們的前台接待非常熱情,派了一個同事上來帶我去看了位於四樓的另外一個同類房間,雖然牆上有一個小窗户,但房間比較小,還不如五樓那個天窗房間,這我就決定選擇五樓那個帶天窗的房間。入住還是非常愉快的,一共見了五六個前台接待,每個人都非常的熱情,也許是因為我説法語的原因,他們有問必答。酒店的位置非常方便,離地鐵站Joliette的步行五分鐘,還有tramway, 酒店旁邊就有家樂福,monoprix和franprix。最後三張照片是酒店旁邊的一個吃漢堡的餐廳,離酒店走路一兩分鐘,一個人大概十七八歐的均價,非常好吃。從照片上可以看到酒店離notre dame le major 教堂非常近。酒店比較安靜,一個不錯的選擇。
Hotel berhampiran Vieux Port - La Canebière,Marseille91.7% pelancong memilih kawasan ini
PPengguna Tetamu2024.05.26
Hôtel bien placé avec vue sur le port mais mal insonorisé, on entend les bruits de la rue, des voisins de chambre et des canalisations,bon petit déjeuner classique à 13€.
Hotel berhampiran Daerah 8,Marseille8.3% pelancong memilih kawasan ini
BBrett Kho2024.08.17
I would be very careful before booking this hotel during the summertime. They say there is AC but it's extremely weak, perhaps 10% strength, we tested out four different rooms. In the end I had to sleep with a wet towel. Thankfully they allowed me to leave the next day with a refund, all of the staff claimed a taxi would be €15 Euros but actually it was €30+.
Other than that, the hotel seemed good, soft and clean beds, spacious enough, powerful shower. Didn't seem noisy either.
Excelente hotel. Totalmente recordado.
A pocos minutos en t1 o t2 del puerto viejo.
Tiene pscina y gimnasio.
Habitaciones amplias
Y cabe destacar la buena recepción. Siempre resolvieron dudas y repsondieron a nuestras solicitudes con la mejor disposición 👏
58 ulasan
3.9/5
Harga bermula
RM 258
satu malam
Semak Ketersediaan
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4.3/5
Sangat Baik
PPengguna Tanpa NamaWe chose Japanese brand because usually it is a guarantee of quality. This hotel is very close to the main train station, easy to walk to tourist spots and is generally clean. The reception staff are friendly but those who work at the canteen have really bad attitude - they don’t want to serve you at all and have very annoyed face. I took only 3 seconds to think about what I want to drink and the guy already tutted me. The lady who serves bread threw the bread on my plate like feeding pets. Really unpleasant experience and I dare to say no one will ever experience that in Japanese inns IN JAPAN. The owner must be disappointed to hear their staff are ruining their brand.
PPengguna TetamuFranchement bonne hôtel sauf le parking qui coûte plus de 30€ les 24h sachant qu’on sortait tout les jours on payer 27euro pour 8h de parking c’est très excessif après nous avons pu garer l’auto devant l’hôtel car les vacancier n’était plus là sinon pas de place, c’est vraiment le seul bémol !! Sinon hôtel propre literie parfaite vraiment belle chambre, personnel sympa nous avons vraiment aimé notre séjour
PPengguna TetamuWe stayed in Sofitel Marseille for 3 nights in the summer of 2023.
The hotel is located right on the periphery of the old port of Marseille where all the shops and restaurants are located. It takes about a 15-minute walk to get from the hotel all the way to the centre of the old port so the hotel is fairly insulated from the hustle and bustle of the old port. The exterior of the hotel looks a bit dated but the interiors feel very fresh, clean and bright.
We upgraded our room to a deluxe room facing the old port at the reception and we thought it was worth it. We never tired of waking up to a view of the old port with a clear blue sky. The room itself was quite clean and spacious. There was enough room to open up two luggages and still move around comfortably. There is also a turn down service where the staff will put out the bedroom slippers and play some nice Jazz music when you come back.
The bed was nice and comfortable and the pillows were fluffy. The only complaint we had was that the air conditioning would turn off in the middle of the night. The air conditioning control did not seem to work and it seems like the air conditioning is centrally controlled so the in-room controls did nothing. I could not sleep the first night as it was too warm and stuffy so we asked for a ventilateur (fan) the next day. That helped us to sleep better. Obviously, if you are planning to stay during the winter months then the heat at night should not be an issue.
The staff at the reception were always pleasant, warm, friendly and polite. We were upsold the room with a view when we checked in so that should say something about how friendly the staff were. It was EUR70 per night for the room with a view and it included overnight parking (EUR27 per night) so it was really only about EUR50 extra per night. The valet and the concierge were all very helpful and nice and they all speak English well enough.
If you intend to park here, do note that the roads within the hotel property can be quite narrow and the parking lots are quite narrow as well. It may be worthwhile getting the valet to help you park your car at least for the first day because driving from the car rental agencies at the Marseille train station to the hotel was stressful enough for us.
We paid around EUR300 - 350 a night but we thought it was worth it and we thoroughly enjoyed our experience.
Hotel di Vieux Port - La Canebière, Marseille 91.7% pelancong memilih kawasan ini
Harga satu malam bermula:RM 1,304
4.2/5
Bagus
AAspieDuring this trip, I was fortunate enough to choose this hotel as my resting place, and it certainly gave me an unforgettable stay.
First of all, the check-in process is extremely convenient. I arrived at the hotel a full two hours ahead of the expected check-in time, but the front desk staff did not the slightest inconvenience or evasion, but in a very warm attitude for me to check in quickly. Secondly, the room itself is large and comfortable to live in, and offers a wide variety of kitchenware and cutlery.
All in all, convenient check-in, warm service, comfortable room, a perfect experience beyond expectations!
VVivian KempFirst time in Marseille. Fine to have stayed at this apartment but probably won't again.
I had to chase for the access instructions myself. Also annoying to have to go pick up the keys from Ibis (collection itself was quick), which is a 9-minute walk to the apartment. The fob worked but the 2 keys attached did not open any doors. Email instructions, while clear, were not entirely accurate - referring to going right when in fact I needed to find the apartment on the left.
Bit of drama one morning as I forgot my phone inside the apartment and had locked myself out. Had keys on me but the keys couldn't actually open the door, and of course I couldn't remember the super-secure 9-digit digital code! Only eventually managed to get in but asking a neighbour who thankfully was able to call the apartment manager. They should have given me working manual keys but never did.
Apartment itself was very clean. Lots of linen. Comfortable bedding in the bedroom as well as hidden under the sofa bed. Basic toiletries included. Washing machine worked. Heating was plenty sufficient. No dishwasher but not an issue as I did not cook much. (2 induction hob rings right against the wall which I didn't think was conducive to cooking anything more than the super basic, but fine for me this trip.)
Overall it was okay. Location super convenient, but I'd prefer somewhere quieter, where people and traffic noise wouldn't be so loud and go on after hours. Also somewhere without people relieving themselves next to large bins right outside the building's front door. Somewhere more pleasant...
NNohemy+ : proche de la gare, personnel sympathique, literie agréable et il y a tout ce qu’il faut dans la chambre. Il y a aussi metro et bus a proximité
- : mal insonorisé
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