Terokai Ulasan Tetamu Hotel di Marseille

Sofitel Marseille Vieux-Port
4.2/588 Ulasan
Vieux Port - La Canebière
Great hotel at a nice location. It is always a 15 mins walk to the city center. Parking was ok, though 32 euro a night which is at the higher end. Breakfast was 33 euro for a person, it was good but it didn’t worth its high price. We went for a brunch the other morning and it was perfect - the place is right next to the opera, amazing vibe. It is called Deïa Coffee & Kitchen. It is good service overall, thanks for having us.
Novotel Marseille Centre Prado Vélodrome
4/556 Ulasan
Awful! Late arrival to the hotel, reception was unmanned, after ringing the bell I was informed I had to wait for the receptionist. (20) minute wait after 14+ hrs of travel. I eventually got up to my room and grabbed the complimentary bottle of water out of the refrigerator, only to notice the cap had been punctured and had a hole in it. I called and got it changed out. The next morning, I was making coffee in the room. When pouring the boiling water into the mug I was holding, the lid which was broken fell off, pouring boiling water all over my hand. I was in extreme pain, but could get no help from anyone at the hotel. Front desk said they could not leave the desk unmanned to offer me help (strange considering the night before, that was no issue). I asked if she could send someone with ice or something for the burn, and was informed there was no-one to assist and nothing to help me. It took 40 minutes for her to call me back after I insisted she please look for someone to help, and inform me there wasn't anyone. I went down to the restaurant for breakfast and asked again for assistance. It took (3) attempts with the two staff manning the restaurant to explain to them (eventually relying on a translation app) and to convince them to find me some ice. I was told - go find a bag and we'll help you. I got treated like I was mad because I was in tears from pain and frustration. I had to wait till I reached my destination to get medical assistance. I was lucky not to sustain 2nd degree burns. Just awful, awful treatment and service from start to finish.
Hôtel Mercure Marseille Centre Vieux-Port
4/577 Ulasan
Vieux Port - La Canebière
Location wise the hotel is just two or three minutes walk from the Colbert Metro Station or maybe 14 minutes walk from the main St Charles railway station. It is also only about five to seven minutes walk from the main tourist area down by the port. Obviously not the fault of the hotel but the street it is on it heavy with graffiti, there was smell of urine and hobos sleeping nearby. That might sound nasty, but it's just a fact. Check-in was simple and quick and the lobby is OK if you like looking at a piano covered in faux graffiti. All rather tacky and blingy looking. Bedroom was OK if you like decor in purple and vinyl light blue covered chairs in your room. No proper desk for computer use although you can use a small table and stool. Wifi connection was good. Air-conditioning worked. Bathroom acceptable although the 'open' toilet brush holder could surely be improved upon. Hairdryer provided but you can't use it in the bathroom as there is no plug point for a hair dryer. It can however be used in the hallway. Carpet was dirty. I thought at first it was maybe just our room but upon stepping out into the corridor there was dirt and dust everywhere, especially along the sides by the skirting boards. The cleaners main corridor door was often left open letting guests see inside the cleaners store room area. Breakfast was good. In fact, most of it was better than good. Comprehensive selection of breads and croissants/pastries, cheeses, hams, fruit, yoghurt, cereals, coffee machines and scrambled egg. The fallafel was also a great thing which I hadn't expected. Not so good were the burnt sausages and the very fatty/oily streaky bacon each morning. But overall, a good variety and enjoyable. Would we return? Probably not. The hotel really needs to do something to clean the carpets in the corridors properly and to get new toilet brush holders in the rooms. Very off-putting.
Grand Hôtel Beauvau Marseille Vieux-Port - MGallery
4.3/560 Ulasan
Vieux Port - La Canebière
The room we paid extra to hve view and light avoiding the back alley. Then a band with at leas ten instruments played all day without stopping a minute. Looked like a group from somewhere, hotel would not do a thing about it. Decibels over the norm you call the police or municipal autorities but the receptionist, keen at the hour of overcharging did not want to do anything. Bad experience. No sleep at day time is possible there.

Soalan Lazim

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