Pengguna Tetamu
9 Ogos 2022
I am baffled. How could this hotel be the number one hotel in Marshall? From the moment I walked into the hotel, I was disappointed. The lobby was old and dingy. The receptionist had spoken to me a little, rudely, on the phone. When I arrived to check-in, she was not much friendlier than she had been on the phone. I told her I needed to have a room that animals had not slept in, because of allergies. She said they had "no" such rooms. When a hotel advertises itself as "Pet Friendly," they should still hold rooms that are "pet free." I told the clerk that if we entered the room, and it smelled, we wouldn't be able to sleep in it. The room, indeed, did smell!! In addition, the furnishings were outdated and ugly. It didn't surprise me, when I returned to the front desk and told the woman we would not be staying that she was snippy. We drove across the street and, fortunately, found very nice accommodations for the night. So, again, HOW can this be the number one rated hotel in town? I have to wonder who has written these good reviews.
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