SureStay Plus Hotel by Best Western St. Louis Westport

不錯不錯不錯不錯。zzz

Nice lobby and plenty of tables to sit around. A large bus was there with people and they were all able to hang out in the lobby area

Hotel room was clean, but it clearly is an old building with a coat of paint. Our door was falling off the hinges and had to be kicked shut to get the door to close! Service was minimal, breakfast often had unstocked items and broken machines, so I need to ask staff on restocking almost daily. That said, beds were comfortable, room was clean and everything seemed to work in the room.

The hotel was conveniently on our route and priced right. Check in was pleasant as was the employee who checked us in.

The staff at the front desk, a young lady, was not very helpful - it took me three separate trips to get the boxes they were holding for me...she really gave no effort. The shower had no curtain which I didn't realize until I had to take a shower and I was time starved so just had to do it. The room and building did not get cool enough for me. Also, the ice machine on my floor did not work...the same young lady I asked at the front desk if my floor had ice and she said yes, when she should have advised me that sorry the machine is out of order on that floor. The breakfast was very good.

I stayed here based on the good reviews about safe and clean. This place was dirty. Lint on the bed sheets. Stick stuff on room floor with hair/dust in corners. There were used water bottles and a fork under the heating and cooling unit. The tv didn’t have volume so we couldn’t watch it. The bathroom was just overall dirty. Would not recommend staying here.

My room had no closet & no ironing board (although there was an iron in a drawer). The usb outlets did not work.

Easy access to the interstate, gas station right across the street. Restaurants nearby. The only elevator was broken.

Really enjoyed my stay. There were a few things I could nitpick, but overall it was excellent. I wish the bedframe wasn't so high off the floor, but the bed was comfortable, the room was clean and quiet. The staff was friendly and helpful. The complementary breakfast was a cut above with eggs, sausage, biscuits and gravy available as well as bagels, yogurt, cereal, multi grain bars, bagels and waffles and multiple juices and lemonade. Facility also has a pretty nice little gym. I'd recommend this hotel to anyone travelling through area unless you just have to have a pool.