Suites & Villas by Dunas

This is a fabulous resort, the suite was a one bedroom bungalow with a large bathroom and a lounge area with a modern TV. The site was immaculate, the restaurant was buffet style with themed evenings, the staff very friendly and efficient. Reception was manned also with friendly, efficient staff. The pool was perfect temperature to swim or play around.we thoroughly enjoyed our stay and would recommend unreservedly. We will be going again for sure.

Hotel was super for our family with 2 kids (4 and 7). Breakfast was sublime. Pools, room and area very nice and clean.

Great hotel we as a couple visit regular twice a year friendly staff in all areas of the hotel can not fault Cleanliness or room service restaurant well organised plenty of choices on offer with theme nights only problem some times the hot food is not hot but microwave is available . WiFi is hit and miss .We go half board we don't use hotel bars. In reception area private run bar where you pay for your drinks good prices and named branded spirits .

This is our third visit at this hotel. The reason is that the hotel has a very well architected structure with a split level. All suites are located in a green garden and each suite has his own privacy

Great arrival, check in was fast. We were told upon booking there was a meal in the tapas restaurant included in the all inclusive however when we asked we were told this was closed. The food however was good and you could eat all day if you wanted too, as veggies there was still amble options. Biggest issue for us was the lack of hot water in the room, being able to make a coffee in the morning would have been great as the coffee machine at lunch and dinner was turned off meaning you would have to go back to the pool bar to have a coffee with your dinner which is odd. I also felt the upstairs bar by reception was odd as the first bar you come to upon entering is infact a paid bar, I asked him for a glass of hot water one evening and was told he would have to change the same price as a bottle, I can’t imagine how annoying this is if you have a baby and need to warm their bottles, plus it also leaves a sour taste as you pay the money to go all in then the first bar is a fully paid one. The guy who works there is also rude but maybe he deals with a lot of unhappy customers due to the issue pointed out above. Cleaners were fantastic and can’t speak higher of them. The facilities are great too however I just feel like it’s let down by a few little things that could make it a more pleasant time with less stress wondering about if you can sit at certain tables or are you going to be charged. Has a mixed feeling about it and I wouldn’t reccomend personally as there’s nicer places with a more relaxed feel.

Infrastructures (piscines,jeux...) nombreuses pour tous les âges, personnel agréable et hôtel propre

Nice facilities, good selection of food in the self service restaurant and choice of wines and cocktails. Great location in Maspalomas only a 20 stroll to the beach front, bars and restaurants along a pedestrian walkway, which was well lite in the evening.

Very excited! Good show and very good entertainment. Excited by the acts of musicals. Being on vacation with family, Good show for the little kids

This is a small hotel compared to other all inclusive ms we have been to, the welcome on reception was very good, we were offered to upgrade to all inc which is 30 euros pp per day but 20% off if you upgrade for the whole stay which we did the next day, not sure how much this is really checked though. They hadn’t told us that the bar near reception wasn’t included or that you were entitled to a meal at another restaurant during your stay but booked it for us when we noticed a sign. We had a one bed suite which was spacious, and always very clean. There was no kettle or coffee machine, we asked about a coffee machine but it was 14 euros a day to hire one for both of us do we went and got coffee from the restaurant when it opened at 7.30am. There is no option to get coffee anywhere else any earlier. There is no iron but you can borrow one for a 10 euro deposit. The staff are mostly all friendly and helpful and the service is good. The buffet restaurant is pretty good compared to others I have been to and as the hotel isn’t huge queues are not a problem. The food is very good. Drinks are table service and very good. Omelettes are made fresh to order in the mornings. My only slight gripe is all of the desserts seem to have cinnamon in and it’s just a personal choice that I don’t like it. The animation team are very good and there is a full programme all day long next to the pool, everyone was having lots of fun but it is very noisy. We never had a problem getting a sunbed either. The evening entertainment was ok, the main show is at 9.30 for one hour but nothing after. There is no dancing/disco for guests. Just a show to watch. There aren’t many English guests, mainly French and German and sometimes the entertainment at the pool bar early evening was only in French. The hotel is 15 mins walk to a gorgeous beach and an enjoyable walk, there is a shuttle bus if you don’t want to walk. On the whole we had a lovely holiday and I would recommend the hotel especially families.