The hotel facilities were pathetic. They provided us the room which was unhygienic. The washroom has an open window common to another washroom of another room. The AC was spilling water all over the bed and the bedding they gave us was smelling like a rotten mouse. On complaining, to change the room the hotel staff including the owner started to yell and were not ready to provide a changed room. This was such a bad and disappointing behaviour by the hotel staff to someone who is a visitor in the holy city of Mathura. The toilets were so dirty. They were very rude to even the lady(my aunt) who also checked in with us. I would request all never to go to this guest house if u visit mathura. I repeat never. Thank you
Terjemah