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Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.7/5
Menakjubkan
64 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Persekitaran4.7
Kemudahan4.6
Perkhidmatan4.7
Kebersihan4.8
Tapis mengikut:
Atur mengikut:
Semua ulasan(64)
Ulasan positif(18)
Ulasan dengan gambar/video(6)
Perkhidmatan yang baik(14)
Penginapan yang hebat!(7)
Suasana yang bergaya(6)
Panchalee
Suite Junior
Menginap pada Mei 2023
Pasangan
6 ulasan
3.2/5
Disiarkan pada 23 Jun 2023
Pros
Good service (but we had better at other 5 star hotels)
Beautiful pools (especially the adult pool)
Good breakfast
Spacious room
Lots of water activities
Cons
Room (wooden) floor squeaked loudly when walked on
We stayed downstairs and we could hear people in the room above us walking, closing the door, dragging their chair (a lot when they returned from dinner late around midnight) We had bad nights because of this.
Room AC is not cold. Even though it’s set at the lowest (18.5c) it felt like 25c
Overall, it was an ok stay but we won’t stay here again.
Jawapan daripada Pihak Penginapan: Dear valued guest,Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed the services provided by our team. Each member of the Constance Prince Maurice team strives to provide the best possible experience for our guests, so it is gratifying to receive such positive feedback that inspires us to continue our quest for perfection.Thank you for your recommendations regarding our room floor and snorkeling activities. We will certainly take your comments into consideration as we strive to enhance our guest's experience.We look forward to serving you in the future for a longer, brighter stay.Best regards,Armelle KoenigQuality Assurance Manager
Jawapan daripada Pihak Penginapan: Dear Ambassador,We extend our sincere gratitude for taking the time to share your discerning observations about your recent stay at our esteemed hotel. Your meticulous attention to detail has not gone unnoticed. It is heartening to learn that our dedicated service team and meticulously maintained environment contributed to the overall positive experience. Your recognition of the breakfast, wine selection and our distinct design is deeply appreciated.We strive for excellence, and your feedback serves as a testament to our commitment to delivering unparalleled guest experiences. We look forward to the privilege of hosting you once again, ensuring that each visit continues to surpass your expectations.Warm regards,Sylvabelle AngelineQuality Assurance Manager
Jawapan daripada Pihak Penginapan: Dear Ambassador,We are very pleased to know that you had a wonderful stay among us, it was a real pleasure to accompany and serve you to the best during your holiday. We’re hoping to see you again very shortly in our beloved hotel, Best wishes, Edouard LabatQuality Assurance Manager
Jawapan daripada Pihak Penginapan: Dear Ambassador,Firstly, I would like to thank you for this heart-warming comment of yours! Knowing how we were able to make you have a truly outstanding experience with us is one of the best ways to thank every team member in the hotel who fulfilled their mission with great care.We greatly appreciate your positive feedback about our establishment and hope to see you again soon! Sincerely, Edouard LabatQuality Assurance Manager
Jawapan daripada Pihak Penginapan: Dear Ambassador,Greetings from the Constance Prince Maurice! Your amazing feedback is more than valued, it is celebrated! Guest satisfaction is the key motivating factor for all our team members. Once again, thank you for staying with us. Until we meet again! Edouard LabatQuality Assurance Manager
Pengguna Tetamu
Suite Junior-Tepi Pantai
Menginap pada Jun 2023
Pasangan
6 ulasan
5.0/5
Luar Biasa
Disiarkan pada 3 Okt 2023
房間很大也很舒服,服務態度很好很專業,in room service 很及時。有機會還會再入住的。適合騰出一大段空閑的時間去好好呆着。
Terjemah
Jawapan daripada Pihak Penginapan: Dear Ambassador,We are very pleased to know that you enjoyed your stay in our hotel, every team member is working with enthusiasm and motivation to give you the utmost quality service you deserve. With the pleasure to see you again on your next trip!Sincerely, Edouard LabatQuality Assurance Manager
Jawapan daripada Pihak Penginapan: Dear Ambassador,We are very pleased to know that you enjoyed your stay in our hotel, every team member is working with enthusiasm and motivation to give you the utmost quality service you deserve. With the pleasure to see you again on your next trip!Sincerely, Edouard LabatQuality Assurance Manager
Pengguna Tetamu
Suite Junior
Menginap pada Dis 2022
Pasangan
1 ulasan
3.7/5
Disiarkan pada 13 Feb 2023
Bon hôtel avec un service aux petits soins et une très bonne nourriture. Commodites un peu vieillissantes
Terjemah
Kenfeizhou
Suite Keluarga
Menginap pada Jun 2024
Keluarga
7 ulasan
3.5/5
Disiarkan pada 2 Ogo 2024
酒店裡的用餐令人很不愉快
Terjemah
Jawapan daripada Pihak Penginapan: Dear KKKfeizhouzhilv,Thank you for taking the time to share your feedback.We are sorry to hear that you were disappointed with the food during your stay. We aim to deliver high-quality dining experiences, and it is concerning to hear that we fell short. We value your input and will be sure to share your comments with our culinary team to improve our offerings.We appreciate your feedback and hope to have the opportunity to serve you better in the future.Sincerely,Armelle KoenigQuality Assurance Manager
Pengguna Tetamu
Suite Junior-Tepi Pantai
Menginap pada Ogo 2023
Pasangan
32 ulasan
4.7/5
Menakjubkan
Disiarkan pada 8 Okt 2023
服務態度,酒店設施非常好,就是船屋有個別教練服務態度不好
Terjemah
Jawapan daripada Pihak Penginapan: Dear Ambassador,Thank you for taking the time to share your experience at Constance Prince Maurice. We are thrilled to see that you had a great time with us! We hope to see you again very soon. Best Regards, Edouard LabatQuality Assurance Manager