Hotel dengan Pengambilan dari hotel di Mechanicsville

Kami mempunyai pengalaman Airbnb yang teruk dan memerlukan tempat yang boleh dipercayai dan selesa untuk bermalam. Hotel ini terletak di Padang Golf dan ia sangat cantik!! Kami mendapat harga yang hebat tetapi saya memilih 1 Raja berbanding 2 Ratu secara tidak sengaja. Mereka kami sangat gembira dan sila menukar bilik tanpa kos kepada kami. Apabila kami sampai di bilik kami, pelekat terpasang di pintu kami menunjukkan bilik itu telah dibersihkan dan tiada sesiapa pun yang masuk. Katilnya besar, mewah dan sangat bersih. Saya tidur seperti bayi. Bilik itu juga sangat bersih dan A/C mengepam keluar udara sejuk. Bilik itu bersih, tenang dan sejuk. Kami sangat menikmatinya!

After a long drive, I was greeted with warm hospitality from Mark. He answered all of my questions about the local hospital and made sure I had everything to make my stay comfortable. Would definitely recommend this hotel for cleanliness and super nice people!

Everything was great

Daily Mandatory Charge includes: Richmond Region Tourism TID fee. The Hilton Garden Inn Richmond Innsbrook hotel in Glen Allen, Virginia is located in the prestigious Innsbrook Office Park, home to many Virginia corporate offices including Capital One, Dominion Virginia Power, First Health, Markel, Wachovia Operations, AT&T, Avaya, and AECOM. Additionally the hotel is convenient to many local corporate headquarters such as: T-Mobile, Oracle, Tyson Foods, CVS Caremark, IBM, Altria (Philip Morris), Siemens, Carmax, Bank of America, and Wellpoint Anthem Blue Cross Blue Shield.The hotel is also conveniently located near upscale shopping, such as the Short Pump Towne Center and Stoney Point Fashion Park. As a guest of the hotel you will have easy access to many other restaurants and attractions such as Dave & Busters (1M), Skate Nation (2M), AMC Cinemas (1M), Striker Park (1.5M), Maymont (14M), and many walking jogging trails.Deluxe accommodations, extraordinary customer service and a relaxed atmosphere await each and every guest. Whether you are the busy executive or the leisure traveler looking to unwind in the Richmond Innsbrook area, we are guaranteed to please with our full array of special amenities including: Great American Grill open for breakfast, dinner and room service (dinner only), 24 hour Pavilion Pantry convenience mart with a selection of refrigerated, frozen, and microwaveable items perfect for in-room preparation, In room hospitality center with microwave, refrigerator and coffee maker, The Garden Sleep System bed, with non allergenic feather pillows and duvet cover, Complimentary high speed Internet access with secure PrinterOn remote printing in all guests rooms, Flexible workspace with the Ergonomic Mirra Desk Chair, Complimentary USA Today delivery each weekday morning, Heated indoor pool and hot tub, Hotel Fitness center, Complimentary 24 hour business center, OnCommand cable channels with pay per view movies and complimentary HBO. The hotel offers 4,100 square feet of meeting space...

Hotel agak ketinggalan zaman. Telah berhadapan dengan isu menerima deposit saya kembali kerana penahanan yang dibuat semasa daftar masuk pada kad saya. Terdapat balkoni yang bagus

Hyatt Place is an exciting and innovative new select service hotel offering more of what is important to today's travelers. Our guests enjoy a spacious guestroom with a 42 inch high-definition flat panel TV, our signature Hyatt Grand Bed, a plush Cozy Corner oversized sofa sleeper that is separated from the sleeping area, and complimentary high-speed Wi-Fi internet access throughout the hotel. World of Hyatt members can enjoy our complimentary breakfast when they book an eligible rate. Our Gallery is a warm and open area that features a self-registration kiosk, an intimate coffee and wine cafe, a TV den and an e-room with free access to a public computer and printer. Guests at Hyatt Place will also enjoy a free hot breakfast each morning and can purchase freshly prepared menu items, premium espresso drinks, or beer and wine 24 hours a day. PET POLICY: 1-6 NIGHTS A 75 NON-REFUNDABLE FEE. 7-30 NIGHTS A 75 NON-REFUNDABLE FEE PLUS AN ADDITIONAL 100 CLEANING FEE. MAXIMUM OF 2 DOGS PER ROOM ARE PERMITTED. WEIGHT MUST BE 50 LBS OR LESS MAX OF 75LBS PER RM. FEES ARE IN USD. Service Animals are exempt from fees. Hotel pool is closed.

Good service, good clean room. Complimentary hot breakfast.

I am a Hilton Honors member and I stay in Hampton Inns multiple times a year. The key to any brand is consistency and this property is clearly falling short, mainly in the area of service. Digital key didn't work at check-in. Young woman at front desk said, ”It hasn't worked in weeks.” No ”sorry,” no care whatsoever. (For frequent travelers, the digital key, and being able to skip being processed at the front desk, is the main reason to stay with the brand.) There was no shampoo in the guest room, for example, and so, after a long day of travel, I went to the front desk to ask for some. The front desk person looked around, couldn't find any, and, after several minutes of looking, handed me some shampoo from another brand, something that looked like she grabbed it from the lost & found drawer. Again, no ”sorry,” no care, no ”Would you like some sent up to your room tomorrow?” Same lack of care when I asked for my rate to be adjusted to my company's corporate rate: ”I can't do that. My manager has to do that.” No ”sorry for the inconvenience,” no ”let us make it easier on you on I'll leave a note and have the manager do it for you tomorrow,” nothin'. She didn't even have the energy to say, ”Come back tomorrow,” which would have been annoying, but at least better than the blank stare of ”sucks to be you” that I received. Got the same attitude from the front desk in subsequent days when I asked for decaf coffee. And again when I asked for a check-out time of Noon. No one ever asked, not once, ”how's your stay?” or ”Is there anything else we can do for you?” Staff needs basic, basic customer service training where smiling is step one in the formula. My refrigerator in the room was broken, but I didn't dare tell anyone. I couldn't bare another indifferent response. The room itself was clean, but a bit beat and the mattress sloped downward toward the headboard in an uncomfortable way. As I said, not a great representative of the Hampton or Hilton brand.

Stayed for two nights in March. Apparently it was soccer tournament weekend and kids were everywhere. Luckily I got a room on the fourth floor. Some noise from kids running up and down the hall, but I heard other guests on the first floor being irate with hotel staff about noise. I give this hotel an average rating. Does the job over a quick two night stay close to Richmond. Nothing fancy, everything is middle of the road. Lighting in rooms are a bit dark, but again, has bare minimum amenities to make this an average hotel. I can see why soccer teams would like the hotel. It has a nice gathering area in the lobby. Computer games for kids, a smallish conference room for gatherings, a pool and small snack bar area. Would I stay here again, yes, if I was there for a soccer tournament of sorts. For all other travelers, call ahead and make sure there aren’t any group bookings or you may not get good sleep.

This was my first travel experience in the Short Pump area of Richmond. However, I found the hotel overall to be very comfortable. Broad Street offered numerous shops and restaurants. The Town Center down the street was an added bonus. Ms. Kim at the front desk gave excellent customer service and was a pleasure to speak to. The restaurant served tasteful food and was served promptly. Overall, we enjoyed our stay and will return. We had the 1 bedroom 2 room king suite. A couple additional observations: 1) The king mattress needs an upgrade. In the suite, I would expect a more plush mattress. 2) The lighting in the shower area needs to be brighter. 3) Also in the shower area, there was a continuous fan/vent running constantly. I understand the need for ventilation to ensure no moisture build-up to avoid moldy situations. Have the fan/vent on a separate switch to be used when needed and not hearing that noise is a workable solution. I did close the sliding door to reduce the noise. 4) The sliding door for the toilet/shower area had to be moved gently. It was easy to move it too far and get it off the little track. These items weren't show stoppers but items that if addressed would certainly enhance the Marriott experience that all guest, especially those of us who are rewards members expect from this brand.