Hotel berhampiran AQUARIUS EL DORADO, Medellin

We would have rated this hotel at 5* but a checking out issue spoilt the whole stay for us! Yes the room needed a little attention - the shower nozzle hung down out of the ceiling, the shower handle came off the temperature regulator every time you adjusted it, the toilet seat kept falling down & had to be held up for me (male!),, the toilet itself was not fixed equi distant in the space between the shower screen & the wall & made sitting on it uncomfortable as you would then be squashed ........but none of these were major & would not have impacted our stay very seriously. We enjoyed the breakfast & the staff, generally were very good & helpful Upon checking out, we left a 50,000 COP tip. Then, On getting into our taxi, we were called back to be told we needed to pay 50,000 COP for a ”broken door key card”. The previous evening the door card did not work & it was replaced with nothing at that time being said. Now apparently we had ”damaged” it I refused to pay & said if they wanted the money to take it from the 50,000 COP tip I have stayed in hundreds of hotels using electronic key cards & if they ever had a problem, they were reprogrammed or replaced without issue Never have I encountered this situation before & I was annoyed & very disappointed that after a great stay, this was how it ended. As I said, this would probably have been a 5* review.....

Three men walked into my room during my stay unannounced while two of my roommates were undressed and hotel management won’t do anything about it!! I rented 9 hotel rooms and a conference room at Hotel Dorado for 30 leaders of my nonprofit org for 4 days. On day 2 of our stay a mysterious man bolted into our room unannounced and saw my roommate completely undressed. Why would someone outside of our party could have access to our room!? We went to hotel managers Joanna and Marco and they won’t do a single thing about it. They tell us it is not a big deal just “a matter of perspective”. Shortly after reporting this, Marco charged into our room with another man behind him completely unannounced, didn’t knock, just opened the door while yet ANOTHER girl was undressing and would not leave the room claiming he is trying to “fix the problem”. Marco and Joanna need to be fired! At this point all the girls in my organization were scared, some were crying, we all felt completely UNSAFE. The management was harassing us. They have camera’s on every floor and when we asked they claim there is no footage of these events (how convenient!!!) so now we are filing suit against them so they can release the footage to us. On top of all of this mental &emotional trauma my girls went through,I spent over $3,000 for hotel rooms, conference room, and hotel catering and the hotel won’t refund us for the services and rooms we didn’t use after the incidents.This would be THE VERY LEAST they can do.

El hotel dice ser 3 estrellas, yo diría de 1 a 2 estrellas. Sábanas desgastadas con algunos huecos por el desgaste. Toalla pequeña, tiesa y con olor a jabón barato. Tuve que pedir otra. Éramos 2 personas. El piso agrietado y lla ducha da directamente a la cama de la habitación. Jabones mínimos y de mala calidad. Aire acondicionado viejísimo. Entra el ruido de la calle, música, etc. El área de la recepción y ascensor normal

Me sorprendió, venía de otro Ibis en otro país, siendo de la misma categoría, Ibis Medellín es mucho más en todo, en Habitación, Limpieza, infraestructura, servicio, restaurante con desayuno variado y generoso, personal en general con buena actitud, super bien ubicado, zona fenomenal hay de todo, farmacias, restaurantes, Coffe Shop, entre otros, seguro, punto estratégico para moverse a cualquier punto de Medellín. Lo recomiendo...!

Muy buen hotel situado Serca a la unidad deportiva Atanasio Girardot,buen servicio y desayuno incluido, personas muy amables gracias por el servicio prestado ,hotel recomendado, espero repetir mi experiencia con este hotel, gracias por tan buen servicio

I genuinely don't understand how this hostels gets such high reviews. I booked my stay at this Selina because my first experience staying at a Selina in Guatemala was so good. However this Selina is very rundown. My friend and I were in a 12 room dorm and we're charged close to $20 a night. Our room had no air conditioning, the room looked like it had just been thrown together at the last minute, no lamp available in each bunk, the little shelves arent securely placed in the wall so you can't place anything on them without your things slipping off. The bathroom has no soap or garbage can and the rooms don't seem like there's anyone who regularly cleans them. Since my reservation was non refundable I stuck it our for 4 days and when I needed to book one more night not wanting to which hostels for one night I was charged $26! For the most basic run down accommodations. I really don't understand the pricing. Although the hostel is in a great location, the windows aren’t sealed so it’s super noisy until 4 am at weekends. It’s very much a party hostel! The co working space is nice however and large and the onsite cafe has great food and coffee. Wouldn’t recommend, as it seems like there are a lot nicer hostels in the area.

Son súper amables , el hotel una pasada! Tiene acceso al centro comercial y tiene vistas a Medellin La habitación súper espaciosa y de lujo!!! Esta ubicado en una de las mejores zonas de Medellín!

We had an early flight out of Medellín so we stayed at this hotel the night before we left. The room was clean, bright and spacious and the room had a nice shower. There were plenty of restaurants within walking distance. I was a little nervous because we wanted to leave for the airport at 4:00 a.m. and wasn't sure how easy it would be to get to the airport if the shuttle fell through for some reason, but when we went down a few minutes early to take the shuttle, the shuttle driver was already waiting for us and we got to the airport without any problems. We would stay here again if we had another early flight out of Medellín.

This hotel was a privilege to stay at. The service and facilities were all five star. Everyone was helpful and made me feel like a superstar. The hotel was safe and clean and the friendly workers made the stay a beautiful experience. I also really enjoyed the quality and delicious taste of the food. I would highly recommend staying here.