Hotel berhampiran CreaLab, Medellin

Padrão Ibis de qualidade. O atendimento ficou um pouco aquém, já que é bastante movimentado, o que dificulta a vida dos atendentes. A cama também era ruim. Ponto positivo para a localização, ótima, no bairro mais bacana da cidade. Próximo do centro, mas também próximo das atrações do El Poblado, distrito com restaurantes, bares etc. Região muito segura.

Three men walked into my room during my stay unannounced while two of my roommates were undressed and hotel management won’t do anything about it!! I rented 9 hotel rooms and a conference room at Hotel Dorado for 30 leaders of my nonprofit org for 4 days. On day 2 of our stay a mysterious man bolted into our room unannounced and saw my roommate completely undressed. Why would someone outside of our party could have access to our room!? We went to hotel managers Joanna and Marco and they won’t do a single thing about it. They tell us it is not a big deal just “a matter of perspective”. Shortly after reporting this, Marco charged into our room with another man behind him completely unannounced, didn’t knock, just opened the door while yet ANOTHER girl was undressing and would not leave the room claiming he is trying to “fix the problem”. Marco and Joanna need to be fired! At this point all the girls in my organization were scared, some were crying, we all felt completely UNSAFE. The management was harassing us. They have camera’s on every floor and when we asked they claim there is no footage of these events (how convenient!!!) so now we are filing suit against them so they can release the footage to us. On top of all of this mental &emotional trauma my girls went through,I spent over $3,000 for hotel rooms, conference room, and hotel catering and the hotel won’t refund us for the services and rooms we didn’t use after the incidents.This would be THE VERY LEAST they can do.

We would have rated this hotel at 5* but a checking out issue spoilt the whole stay for us! Yes the room needed a little attention - the shower nozzle hung down out of the ceiling, the shower handle came off the temperature regulator every time you adjusted it, the toilet seat kept falling down & had to be held up for me (male!),, the toilet itself was not fixed equi distant in the space between the shower screen & the wall & made sitting on it uncomfortable as you would then be squashed ........but none of these were major & would not have impacted our stay very seriously. We enjoyed the breakfast & the staff, generally were very good & helpful Upon checking out, we left a 50,000 COP tip. Then, On getting into our taxi, we were called back to be told we needed to pay 50,000 COP for a ”broken door key card”. The previous evening the door card did not work & it was replaced with nothing at that time being said. Now apparently we had ”damaged” it I refused to pay & said if they wanted the money to take it from the 50,000 COP tip I have stayed in hundreds of hotels using electronic key cards & if they ever had a problem, they were reprogrammed or replaced without issue Never have I encountered this situation before & I was annoyed & very disappointed that after a great stay, this was how it ended. As I said, this would probably have been a 5* review.....

房間設施不錯。性價比高的服務型公寓。 隔音略差。 地方有點難找，每次的士司機都會錯過路口。 不過走路到商場也不遠。

Best hostel with a nice view from the roof. There are several activities at the hostel. There is also a free gym, so you can do Yoga, lifting weight and many more. You can also get your laundry service at the hostel. Everyday the hostel make some social activities. Staff is friendly and can support with many of my questions.

My favorite place to stay in Medellín , great service and great hospitality!

We had a wonderful time staying at Hotel Lagoon. The food at the restaurant was superb and we were never disappointed with any of the menu items. The staff, particularly Carlos and Isabella, were always friendly and always went the extra mile for us whenever we needed anything. We truly enjoyed the newly built outdoor lounge areas next to the pool with the firepit. This was one of the best experiences we had at the hotel and a must if you wish to keep warm on a chilly night. Conveniently located near the airport (MDE) and about a 45-50 min drive into Medellin. There are a lot of places to eat nearby as well as a few shopping centers. Would come back again!