Hotel berhampiran PERSATUAN TEO CHEW HUI KUAN,MELAKA, Melaka Tengah

Lokasi yang selesa. Kemudahan yang bagus (cth. kolam renang, gelanggang bola keranjang, dll.) Bilik agak selesa dan bersih, dan boleh memuatkan 5 -6 orang. Lokasi agak selesa dan berhampiran dengan destinasi pelancongan

Lokasi hotel berdekatan sungai melaka, kampung morten. Kedai makan, 7e, speedmart, etc sebaris dengan bangunan hotel, memang memudahkan. Kalau nak makan dekat kedai viral kampung morten, boleh jalan kaki sahaja. Bilik hotel bersih dan luas juga. Toiletries pun disediakan. Cuma pressure air tak berapa kuat, tapi oklah asal boleh mandi. Parking open space, ada juga kawasan parking berbayar. Staff hotel sangat bagus, very informative dan polite.

Check in smooth. Tak perlu tunggu lama. Pool best sebab ada playground Breakfast tak ambil so tak boleh bagi review. Bilik kemas dan bersih. Akan repeat lagi pada masa akan datang. Thank you Swiss Garden Malacca!

Kemudahan hotel sama seperti gambar Nilai hebat untuk wang Berus gigi pakai buang disediakan Tapi selipar tak ada, nasib baik kami bawa sendiri Terdapat juga pengering rambut dan cerek air panas Tiada dapur di dapur tetapi ada kutleri Sarapan tambahan boleh dibeli di Songxian Hotel Bufetnya agak mewah Nasi lemak yang tersendiri, bubur putih dan lauk pauk Terdapat juga telur dan mee bubur yang baru dibuat Harga untuk tetamu Oman ialah MYR 40 seorang Kami sekeluarga bersarapan terus di hotel Mudah dan sedap

Lokasi Yang strategy. Mudah untuk bawa anak2 berjalan sekitar bandar hilir, dataran pahlawan, mahkota parade. Layanan staff yg baik. Counter pun bagus, Wlpn ramai org, utk sy staff buat keje cepat dan pantas sempat buat promosi Utk breakfast anak2 dan upgrade Bilik lebih besar. Boleh tanya staff Tempat menarik, tempat makan. Staff akan recommend kan tempat dan tlg check operation hour tempat. Housekeeping pun bagus mudah minta bantuan. Sy book 4 Bilik 2 deluxe 2 standard room utk 3 hr

Air Ice Lemon Tea dalam fridge bilik 2 tin jangan minum. sebab kena extra caj time check out. kalau receptionist inform dulu kami tak kisah pun. tapi diorang tak mesra. tak bagi detail explanation operation hours utk swimming pool, waktu sarapan, & waktu check out. semua kena customer tanya dulu baru dia cakap. overall service memang out untuk standard hotel 4 star. swimming pool pun air bertakung je. takde longkang air kat sekeliling, lepastu area tu pun nampak terbiar je & berpasir. bilik mandi untuk bilas pakaian pun bau hancing tau. kotor.. telefon dalam bilik memang ada. tapi bila call utk service receptionist, tak pernah diangkat. padahal dah lebih 10 kali kami call. emergency call pun tak dilayan. so macam takde function langsung lah telefon tu dalam bilik. tak payah ada pun takpe. sebab customer tu juga kena turun bawah sendiri utk reach receptionist yg sedang hisap rokok diluar untuk tanya masalah aircond and so on. this place is so not recommended untuk family yg cari hotel ada swimming pool untuk anak-anak mandi manda. sebab kebersihan pool langsung tak terjaga.

Lokasi: Location hotel memang strategik, kat tengah bandar melaka. Nak pergi tempat2 best, hanya dalam 500 meter ke 2 kilometer sahaja. Boleh jalan kaki atau drive. Cuma kalau drive tu mmg jem sikit la waktu peak hour. Kalau untuk couple, best sewa motor. Senang nak bergerak melawan jem. Cleanliness: Kebersihan hotel mmg tiptop. Bilik bersih, perabot baru, tandas moden, takda habuk pun. Cadar ada spot sikitt tapi kami jenis tak banyak songeh sgt bab tu. Bilik wangi. Nampak view melaka sikit. Amenities: Dalam toilet ada hair dryer, sabun mandi, syampoo, berus gigi dan ubat, hair cap. Atas meja ada beberapa sachet tea, nescafe, gula, creamer, water heater, bawah meja ada peti ais. Semuanya berfungsi dengan baik. Tv channel biasa. Langsir tebal. Cuma tingkap dia transparent dari luar. Jadi klu nak seksi2 dlm bilik, tutup sikit langsir tu kang tak pasal jadi free show kat orang bawah. Restaurant: Dulu beberapa tahun lepas, sy ada stay kat hotel ni dan sy ingat lagi waktu tu byk sangat menu pilihan makanan breakfast. Dan kali ni sgt excited nak pergi breakfast kat sini tp agak mengecewakan sbb menu dah tak mcm dulu. Menu tak banyak. Makanan basic mcm cereal dgn susu pun takda. Ada nasi goreng, kari ayam (hari2 kari ayam), kentang tumis, air manis 2 jenis, roti bakar, salad, 1 jenis buah, 2 jenis kuih, bubur, ommelete/fried egg (instant made). Mungkin dh cut cost. Service: Housekeeping bagus. Once dia masuk toilet, dia tukarkan sekali tuala baru semua. Cuma sangat tak berpuas hati dengan receptionist. Sy rasa hotel ni dh sgt bagus dari semua aspek tapi bila bab receptionist mmg out betul la. Tak mesra lgsung. Awat kekwat sgt? Kita dtg bayar kot bukan mintak duduk free. Bercakap tu mesra la sikit. Jgn keras sgt. Mintak ic tu elok2. ”Cik boleh sy minta ic”. Bukan susah pun nak cakap mcm tu. Bila org nak check out, at least sapa la mesra sikit dgn cakap terima kasih, datang lagi. Ni pandang cust pun idak. Mgkin kami dh biasa dpt receptionist yg mesra, tak pernah lagi kena yang kekwat mcm ni. Pihak hotel sila train lagi receptionist anda.

Hotel ok cuma bantal juz 2 biji.. selalu pergi hotel lebih kurang gini dia bagi 4 biji bantal untuk king room.. plastik baju kotor tiada.. air shower ok.. air sinki macam tajam..yang lain2 ok lah.. dah banyak kali jugak duduk sini semoga selepas ni dapat lebih tingkatkan kualiti hotel :)

Where do I begin with this hotel…?! Booked for 3 nights via Expedia because the hotel’s reservation page kept declining my credit card but still charging it - will sort this out later. Check-in: was told I had to pay a RM50 deposit in cash when I checked in. My hotel was prepaid online but I have no issue with the deposit, except they wouldn’t take credit cards for the deposit as they apparently cannot issue deposit refunds via credit card. I guess they haven’t learned about placing authorizations on cards and reversing the charges. They have Touch n’Go e-wallet stickers at reception but also wouldn’t allow me to pay the deposit via TnG. Fortunately I had some cash on me or I would have had to go find an ATM to withdraw money. Arguing with the receptionist is pointless since they’re merely enforcing stupid and nonsensical policies by management. Room: basic but acceptable. The remote controls for the air conditioning and tv were given at check-in. I guess the management is highly suspicious of guests and will not leave them in the room. Hot water in the shower was lukewarm at best and water pressure so-so. TV channels have zero channels in English. Guess English-speakers aren’t their intended clientele. Housekeeping does not automatically make up rooms. I was out the whole day and when I came back around 645pm, realised that the room was not made up. By then I had decided to move hotels and forego remaining 2 nights after the first night. At checkout when I told the receptionist about the unmade room, I was told that I had to call housekeeping to clean the room. What kind of half-baked, cheapskate dump has such a ridiculous policy!? I was told that apparently some guests don’t allow housekeeping in and so they just decided to not clean until asked. Amazingly every other respectable hotel in the world has a better solution to this - come back later!! Funnily this ridiculous policy is also not communicated at check-in. I didn’t expect an offer of refund for checking out early. Any hotel whose management is such a skinflint that they wouldn’t even provide daily housekeeping or keep the remotes in the room can hardly be expected to engage in customer service. Oh as a bonus, I saw an ironing board in the corridor. They wouldn’t provide ironing boards in the room of course. The pictures say more than I can. Verdict: never coming back here again if I can help it. Overpriced and does not deserve 3 star rating.

Staff yg sgt mesra...lokasi yg sesuai..berdekatan dgn masjid dan mydin..breakfast makanan yg byk..mengikut selera masakan melayu..bilik sgt bersih..kolam bersih dan parking yg sgt selesa..