Pengguna Tetamu
5 Ogos 2023
The views are stunning, the beach a paradise, the small pool relaxing and well shaded by trees. This was the cleanest accommodation ever - the cleaners were lovely, friendly and nothing was too much trouble. Equally the staff working in the grounds did all they could to keep everywhere maintained, comfortable and pleasurable. Air con and wifi brilliant too. The availability of food for those not on an all-inclusive holiday was not as advertised. It was simply not possible to buy a meal. That was ok as the self catering facilities were good and the shops well-stocked. The one remaining local restaurant, los porches, was fabulous and well run, but it was sad to see so many empty, closed businesses. Many have commented on the entertainment at Sol Parc so we knew what to expect- we didn’t join in but it was fun to sit on the balcony and listen to (Messieurs et Mesdames - Eurovision vibes) and it ended promptly at 10:30pm. The decor was dated but inoffensive. Negatives - the Reception staff. The younger ones were helpful and efficient at, for example, booking taxis and loaning equipment, but those who were more senior found it hard to put the customer first. Everything was prefaced with- we’re full, we’re too busy, we weren’t expecting you, we can’t help you, you can’t do that, don’t sit there, etc. On arrival we were told that the rooms we had been allocated were unsuitable for us but there was nothing else. It took them over an hour to check in the group and the whole process was fraught with problems of their own making. We were delighted with our rooms and location and would love to return; we remain mystified by their angst-ridden approach to running what appears to be a successful and popular hotel.
Terjemah