Hotel Mercure di Metz

We were stranded at the Metz Ville railway station today with our booked accommodation failing to email our accommodation address. By accident I stumbled across the Campanile Hotel, 3 minutes from the station. From the moment I walked in the staff were so helpful, kind and empathetic to our situation. They served us tea, allowed access to their Wifi and sitting area so we could try and resolve our situation. We couldn’t so booked a room- clean, comfortable beds, a lovely fresh room and bathroom; more than adequate for our needs. And a very reasonable price. But the staff were superb! Nothing was too much trouble- they tried to source tours and answered a multitude of questions. Special mention must be made of Fativa- an absolute gem! So kind, so caring and so patient. Her dinner recommendation was fabulous! Campanile Hotel saved our day!

Absolutely stunning hotel modern French design. Location even better. Superb stay with access to pretty much everything you want and desire. Our room was fabulous very good character and the pool very nice. Safe parking for our Motor Car with excellent members of staff to help you throughout. In the morning the breakfast service is again delicious and well supplied. The hotel is very ambient and offers selection and seclusion whilst dining. I really like this. Staff exceptional, very helpful and pleasant. Highly recommended especially for stop overs whilst travelling across a brilliant country.

When I arrived it was pouring with rain, so I missed the hotel first time around, so according to my Garming I had to drive another 1,5 KM to get round to the hotel. Pleasant reception explained how to get to the parking garage with my motorbike. Room was ok, breakfast was a fast breakfast. Not to write home about. One thing did bother me , at the reception they gave me a streetmap of Metz, but the scale was so small I couldn't use it too well, ofcourse I went the long way round to the cathedral.

We went to Metz for 2 days and decided for the Mgallery Hotel. It was very well located next to a park in a historic environment. Definitely a very nice place. City center with a many restaurants, cafes and bars was just a 10 minute walk. Also the cathedral was just 15 minutes away. Staff was very friendly and rooms are nice and clean. Breakfast was very good with good choices.

Propre. Literie convenable. Petites attentions d’accueil. Personnel souriant. Salle de petit déjeuner assez grande avec de grandes baies donnant sur la rivière Seille. Mais placé dans un ensemble d’immeubles sans attraits. Pour le reste c’est l’uniforme « Ibis ». Tout se ressemble en copie industrielle : les couloirs, la petitesse des chambres. Le mobilier produit à la chaîne, le buffet du petit déjeuner et ses ingrédients. De Bordeaux à Nantes, de Nantes à Rennes, de Rennes à Metz. Le socialisme sans la pénurie…

The hotel was very clean and really easy to get to from the train station. The best part was the people working there. I needed to change my room in right after I checked in because I needed to make space for a family member who could not get home. The front desk took care of us without an issue.

We stayed at the Best Western hotel for 1 night on our recent visit, and it was excellent. Below is my comprehensive review of the hotel. Good: - The superior room was spacious and comfortable. - The bathroom was clean and had a shower. The toilet was separate to the bathroom, which is unusual. - The breakfast had a good selection of food with eggs, bacon, cheeses, meats and croissants and assortments. - There were quite a few rapid chargers and slow chargers in the car park of the hotel, which was good. - The in-house restaurant was great and had a good manu for dinner. - Night/evening staff and restaurant colleagues are excellent and very helpful. - Large green area to walk dogs or go for a walk. Could be better: - The TV remote was not working even after we changed batteries. - No other shortcomings were noticed. Overall, it was an excellent stay and a great pitstop for our road trip.

The residence was easy to find and wasn’t far from the city centre, but was situated a stone’s throw from an extremely busy railway line and sidings. Checking-in was straightforward and the guy on Reception made a real effort to communicate in English. We paid for the room and for private underground parking @ 9 euros a night and we were pleasantly surprised to find how easy the access was to the car park. A word of caution though – we were in a long wheelbase Mercedes and we grounded on the ramp – could have been nasty if we had got more weight in the car. The car park had direct access to Reception and there were lifts to all floors. So far so good . On entry to the room we noticed immediately that there was a strong smell of damp and that it in no way resembled the photos on ***********. We passed through a miniscule kitchenette with a pedal bin backed by stained wallpaper, and into a bedroom so full of cobwebs that it was like a 1950’s horror film set. Spider webs in the corners, above the bed and at ceiling level everywhere. The main light shade was full of dead insects and one of the chairs was badly stained. Tops of the door frames were grimy and obviously hadn’t been cleaned this century. The main window had no security opening option so was impossible to have open without risking getting our throats cut whilst we slept. Being seasoned world travellers and familiar with second-class foreign accommodation we opted to make the most of it and chalk it down to experience, but our patience reached the limit when my wife had a quick shower and I followed to find that the water was stone-cold. Upon complaining to Reception we were told that ‘the rooms have individual water reservoirs’ and we ‘would have to wait two hours for the water to warm up.’ Unacceptable in 2022, as was the Receptionist’s suggestion that we could change rooms for an additional 100 euros. Faced with having to try to find alternative accommodation in Metz city centre at short notice during the Christmas Market period, we had little choice but to make the most of it. *********** were completely useless – said that they would speak to the hotel management but then came back to us saying that there was nothing that they could do. Hot running water on