Hotel berhampiran Protestant New Temple, Metz

I was a bit concerned about parking in a public car park for three days but in the event it was trouble free and easy. Hotel also offered a discounted payment which was explained clearly on arrival. Room was good. Pull down sofa for my son was comfortable and shower etc better than adequate. Staff were all friendly and helpful with enough English to help our stuttering French. Breakfast was good for price but on one of the two mornings the coffee machine broke down and caused a lot of issues in a very busy breakfast area. Position was superb, with easy access to Metz sites. Lots of restaurants nearby abd hotel bar was pleasant. Will definitely use again on future cross France journeys.

Absolutely stunning hotel modern French design. Location even better. Superb stay with access to pretty much everything you want and desire. Our room was fabulous very good character and the pool very nice. Safe parking for our Motor Car with excellent members of staff to help you throughout. In the morning the breakfast service is again delicious and well supplied. The hotel is very ambient and offers selection and seclusion whilst dining. I really like this. Staff exceptional, very helpful and pleasant. Highly recommended especially for stop overs whilst travelling across a brilliant country.

We went to Metz for 2 days and decided for the Mgallery Hotel. It was very well located next to a park in a historic environment. Definitely a very nice place. City center with a many restaurants, cafes and bars was just a 10 minute walk. Also the cathedral was just 15 minutes away. Staff was very friendly and rooms are nice and clean. Breakfast was very good with good choices.

When I arrived it was pouring with rain, so I missed the hotel first time around, so according to my Garming I had to drive another 1,5 KM to get round to the hotel. Pleasant reception explained how to get to the parking garage with my motorbike. Room was ok, breakfast was a fast breakfast. Not to write home about. One thing did bother me , at the reception they gave me a streetmap of Metz, but the scale was so small I couldn't use it too well, ofcourse I went the long way round to the cathedral.

Everything was excellent apart from the signage to enter the car park, due to the one-way system you can't see the sign and so pass it and so have to go all around again. This would be an easy fix I'm sure, and didn't distract from a great stay. Driving a plug-in car it was great to see a charging point that was free to use. On entering the hotel the receptionist was welcoming and efficient, our room was high quality and with plenty of electrical outlets and other items that made our stay comfortable. The location is far enough out to be quiet but a short easy walk to the centre and all the sights. The quality of our afternoon meal and the breakfast were both very good as were all of the staff that we encountered. When visiting Metz I will definitely stay here again.

Being a Gold Member, I requested a late check-out and it was backfired as if I requested something very extra ordinary! They didn't accept it. For the welcome drink voucher, you can only use it for fruit juice or water (not even for Coca Cola or beer, I asked and they refused to give me Coke or beer with that voucher). I was told that it was the decision of the Hotel Manager. So, the manager at Ibis Metz can change the rules of Accor as to his/her preference. I also wrote an e-mail about my complaint to Accor Headquarters.

Arrived early and was greeted by a lovely festive reception and staff who immediately offered to look after my baggage until a room was available. When check in came it was so easy, no problems at all and quickly off to a functional and well-equipped room. This is an old building but that is not a criticism, just context if you are expecting large rooms etc but if you want enough space, every amenity you would want for a couple of days and a cozy sanctuary at the end of the day this is a great location. It is across the street from the train station, easy to get to and easy to get to the center of the town and the attractions - it just felt like staying in a large home - nothing over-the-top but clean, well maintained and everything you would need, including friendly and helpful staff - I enjoyed my stay here.

chambre côté quais de la gare, avec tout ce que cela comporte d'incommodités: - les fientes de pigeon sur les vitres extérieures de la chambre - l'absence de volets et seuls des voilages et rideaux moyennement occultants et sales - les nuisances sonores: passage des trains de voyageurs, et de marchandises la nuit, ainsi que les annonces SNCF Par ailleurs, les nuisances odorantes liées à la cuisine confectionnée tardivement par certains résidents ont été très gênantes. Enfin, il n'y avait aucun débit internet possible dans mon chambre (mon collègue est venu le vérifier avec son ordinateur; il était au 3e étage où le wifi était accessible sans problème). J'ai signalé normalement ces problèmes à l'accueil, et j'ai été très mal reçu par la directrice, et un membre en particulier du personnel. Il m'a été dit, avec une posture et un ton autoritaires, je cite, ”vous êtes mal tombée”, ”vous n'avez qu'à changer d'appart-hôtel résidence ou prendre un hôtel classique”, ”je ne suis pas technicienne des bornes de débit internet sur les toits”, ”vous voulez que l'on mette immédiatement un terme à votre séjour?”, ”les problèmes que vous signalez c'est selon chacun, chacun sa sensibilité et on ne peut pas la prendre en compte pour chacun de nos clients”, ”qu'est-ce que vous croyez, ici nous avons 130 chambres toutes occupées par des clients aux horaires tous différents” etc... Pour terminer, la salle du petit-déjeuner n'est pas du tout accueillante, elle est sombre, mal agencée, et le choix des aliments n'est qu'apparent, et vite limité dans la semaine, par exemple la boîte à sachets de thé reste à moitié vide, ainsi que le panier à biscuits, il faut faire avec ce qu'il reste, et le café de la seule machine est imbuvable. Et les photos des chambres/studios sur le site ne correspondent pas à la réalité, elles ne sont pas du tout reluisantes mais plutôt très vieillottes. La proximité avec la gare ne fait vraiment pas tout.

We were stranded at the Metz Ville railway station today with our booked accommodation failing to email our accommodation address. By accident I stumbled across the Campanile Hotel, 3 minutes from the station. From the moment I walked in the staff were so helpful, kind and empathetic to our situation. They served us tea, allowed access to their Wifi and sitting area so we could try and resolve our situation. We couldn’t so booked a room- clean, comfortable beds, a lovely fresh room and bathroom; more than adequate for our needs. And a very reasonable price. But the staff were superb! Nothing was too much trouble- they tried to source tours and answered a multitude of questions. Special mention must be made of Fativa- an absolute gem! So kind, so caring and so patient. Her dinner recommendation was fabulous! Campanile Hotel saved our day!

C’est un hôtel tout neuf et très bien géré par une sympathique équipe de jeunes réceptionnistes très dévoués dont Rachid qui nous a très bien accueilli. La Réception est ouverte 24h/24. Les chambres sont spacieuses, propres et bien décorées. Le seul point à améliorer sont les serviettes de toilette en matière synthétique qui essuient très mal. Dommage: La fourniture des serviettes pure coton auraient amplement justifié notre notation de 5/ 5.