Hotel Best Western di Mexico City

地理位置很好，對麪有中心公園，周邊餐館鄰林立，星巴克和7/11也有不少，大堂吧有大屏幕比賽，服務也不錯，大堂2個餐廳，一個很高級，另一個從早到下午，不做晚餐的，但是永遠有人排隊。

Buen servicio.. habitaciones limpia y muy buen lugar... nos agrado la estancia.. no pudimos comer porque tuvimos que irnos temprano .. pero estuvo todo bien...

城景房確實風景無敵，坐在窗邊憲法廣場大教堂都盡收眼底，亡靈節的熱鬧一覽無餘。雖然也是老建築，但內部維護得很好。頂樓的餐廳早餐還行，一樓的咖啡吧也能提供簡餐。唯一不足是住的轉角房間，樓上就是頂樓餐廳，早上七點多就開始有椅子稀里嘩啦拖動的聲音。

地理位置是真好，就是歷史古城旁邊，走路到廣場5分鐘就到了，飯店咖啡館很多，週末廣場還有各種活動和遊行，像pride day其他地方很少能碰見，還有貓狗日。房間乾淨整潔，早餐豐富好吃😋

This was a very pleasant stay. Front desk staff and housekeepers were very welcoming and profesional. Room condition was excellent with comfy beds and ample storage space . I really enjoyed the shower, hot water and strong pressure. The neighborhood is not the prettiest but felt safe and it has a Metrobus stop almost in front, just 2 min walk. The only improvement recommendation would be to add a small microwave. Coffee from the small coffee machine got cold very quickly.

Tinggal saya di hotel MX Lagunilla sangat menyenangkan, semasa ketibaan, daftar masuk sangat efisien dan mereka memberi kami bilik yang lebih baik daripada yang saya tempah, perkhidmatannya sangat penuh perhatian dan kakitangannya ramah, kemudahannya sempurna, mereka kelihatan sangat bersih dan kerap melakukan penyelenggaraan, namun kami pergi hari-hari panas ke Mexico City dan bilik-biliknya tidak mempunyai kipas angin atau penghawa dingin (kami bertanya dan tidak ada akaun dengan perkhidmatan ini) juga air tidak dapat dikawal (atau sebelumnya sangat panas atau sangat sejuk) internetnya teruk. Akhirnya, saya ingin menunjukkan bahawa jalan di depan sedang diperbaiki, jadi tidak ada jalan kenderaan tetapi beberapa meter jauhnya ada sekumpulan orang yang berpenampilan buruk di sebuah rumah kanvas di trotoar yang menghisap ***** dan memberi perasaan buruk. Walaupun begitu, jika kita menganalisis harga berkualiti, hotel ini menawarkan banyak sebagai ganti sedikit, banyak terima kasih kepada kakitangan dan banyak kejayaan. Saya akan menginap di hotel MX lagi tetapi di lokasi lain

酒店位置很好，在市中心，周圍配套也很全，攜程預訂了帶早餐的房型，但是去吃早餐的時候酒店工作人員說沒有，反覆核對后才知道含早餐，第二天過去 服務人員繼續同樣的錯誤，再吵一架才允許吃早餐 就很無語.

So I got them from Airbnb but I never rated them negatively because they helped me a lot and I won't rate someone low if they are a kind person. It's just the way I am.. I tipped everyone who helped me and one of them (I think it was Jessica) didn't want the tip. I just found out that Jessica (I think there's two) gave me a terrible review on Airbnb saying I'm demanding and have high expectations. WOW. I purposely didn't rate them because they helped me so much and this is how I'm treated. Was I new to Mexico? Yes Did I need help with getting food because there was nothing open (it was Christmas eve), yes. And in the end the food never came after 2 hours and the girl didn't seem to care. I had to walk to the corner taco and burger stand and the food there was horrific. Do I speak Spanish? No, so I needed help trying to get the bus reservation booked. Did they seem like they were willing to help? Yes. One of the girls (I think it was Jessica) screwed up the ETN bus reservation so I was trying to fix it for hours. I lost a whole day because of her mistake, but how could I say anything because she had been helping me. As for the room it was freezing cold. I stayed another night and that room was worse than the first room. In both rooms the sheets are freezing cold and very starched. There was no working phone. Their adjoining restaurant isn't a full restaurant. They have one item on the menu for the entire day and that's it. You can't order a salad or anything else. There's no good restaurants around the area. Even the pizza place down the street the pizza was gross. So if you are the type that needs any help from the hotel you are staying in, clearly this isn't a good fit. Hotels are supposed to help tourists. I get it's a small hotel, but so what. To complain about a customer who needed help (I was always very friendly to them) is horrible.

AMAZING HOTEL - such a good caring friendly polite staff; very safe , good security , but hotel itself is historical building with such a big history and they have FREE tours to get to know hotel. Is has special rooms , bar - all is form 100 years ago, with such a soul and character . We enjoyed a lot out stay. Breakfast is good , have everything you need , recommend to take with breakfast. Location is also great, 5 minutes to tour buses, Angel square , many coffee shops and restaurants. RECOMMEDED !! Rooms are also fine , clean , have windows . We would definitely stay there again