Hotel berhampiran El Museo Palacio de Valparaiso, Mexico City

Absolutamente el peor hotel al que he ido Sucia la regadera, baños, cucarachas en el lobby 🤮🤮🤮 EVÍTENLO A TODA COSTA Personal súper altanero no no no fatal Hay una cajera una tal Lola grosera, despota nos aventó las llaves y al regresarlas nos las arrancó de la mano 0/5

The Novotel Mexico City Centro Histórico is a new hotel. Its newness shows in any number of ways, both good and bad. First the good: Staff were all friendly. And my room was shiny new and free of signs of wear. Everything in the room worked perfectly. It is true that the room was rather small and that the view was mostly of a blank wall. Since I was by myself and did not spend much time in the room during the day, these latter issues didn’t bother me very much. There were, however, some issues that were also perhaps related to the hotel’s newness. The cleaning staff didn’t empty the wastebasket on the first day and didn’t replenish the Nespresso pods on the second. Perhaps they should start working from a checklist … ? Also, breakfast was only available half an hour later than advertised. And, oddly, only certain guests were offered omelettes. And, as someone who doesn’t eat meat, I was bothered by a cheese-and-luncheon-meat plate on which the cheese and luncheon meat were piled on top of each other. I would also have appreciated labels on the four stew-like dishes on offer—I couldn’t tell what they contained. There is also the issue of billing. When I checked in at 3 p.m., I was asked to pay the entire bill—no problem there. But, when I arrived in my room, I found an e-mail from hotel management informing me that, because the hotel was extra busy, I’d already been charged for day 1. It’s true that I’d opted for a “flexible” rate which required me to agree to pay for the first day whether I showed up or not, but it was a little startling to be charged for a no-show before the earliest possible check-in time—and then charged again when I checked in. It took a week for the double charge to disappear from my credit-card statement. I can’t believe Accor would have approved of this billing procedure. The thing that most bothered me about the hotel was the absence of a minibar. The TripAdvisor website—and also the websites of several booking agencies—all claim that rooms in the Novotel Mexico City Centro Histórico have minibars. The Accor website, I’ll admit, doesn’t. But I guess I’ve come to expect that hotels of a certain class would have minibars. And I missed having one, not for overpriced drinks, but for the groceries I bought. I wasn’t, in other words, very enthusiastic about the Novotel Mexico City Centro Histórico, although I acknowledge that, with a few changes, it could most definitely be turned into a very good hotel.

Great location, generous breakfast, CLEAN room and common areas! Security at front door was reassuring and Alejandro the concierge was a pleasure to meet. Water in sink and shower was too slow to get warm…never got hot. 🥲 All staff were very friendly and helpful! Thanks!

Very clean hostel and great facilities. Most evenings there’s events at the hostel like karaoke or movie nights. Or if that’s not for you there’s loads of great bars and clubs nearby. The hostel provides free tours around the city. Jair took my group on a cycling tour and a trip via the subway to Coyacan. He speaks great English, knows everything about the city and is fun to have a joke with. Deserves all the tips.

De los mejores Hostales de la ciudad sin duda, la ubicación super accesible y todas las instalaciones de 10.

位置不錯在Av.Francisco I.Madero步行街上，出門向右可步行到拉美塔，藝術宮，向左通往索卡羅廣場。後來換到街邊房間非常好，每層樓的01，02，03號房是沿街的，陽光非常好，樓下就是小餐館很方便。下午和傍晚是很鬧騰的尤其是亡靈節期間，但基本都是晚上十點半打烊，這以後就安靜了。

Excelente servicio! Personal muy agradable. Se agradece que el check out sea a la 13:00 hr. Y te dan minutos extras para que dejes la habitación. Muy recordable! La habitación es amplia.

This lovely gem is right in the heart of the city! The interior hallways are sleek and modern while homage to a historic past. The building is a former law office and the interior is a classic courtyard presentation. The restaurants and bar are on the roof top, which is the 5th floor. My room was on the street side and I got an upgrade due to my Hilton status, so I had this huge suite on the 4th floor with incredible views of the interior when I opened my door. The bathroom was roomy and spacious. The shower was huge with both a hand held and a shower rainfall option. I had dual sinks and the lotion and other amenities were very nice. The bed was comfy, the windows could open and there were many lighting options. There was bedside lighting, overhead lighting and more. It was quite amazing! The bedroom was all white and quite bright. My ”living room” was dark, but had so many additional lighting options, plus the record player, TV, and the bright window for when the curtains were open. The sliding door between the 2 rooms was perfect. And, I had not only a desk with hand sanitizer, but also a small dining table with 2 chairs in my ”living room”. It was a heavenly stay. Now, the pool was tiny, but the hot tub was lovely and the cocktails were nice! Breakfast at Oliva was included for me and was delicious. The other restaurant on the rooftop, Paixa Do was also quite amazing. Creative food and a gorgeous view with excellent service and a great wine selection. What else? The front desk staff and bellmen were lovely. The concierge was a little odd to me, so I ignored him after the first day. It was easy to take an Uber from my hotel and the Uber was very cheap in US $. Within walking distance were a few Sanbornes, a money exchange place, and some nice restaurants. I totally would return here again. It was my fifth trip to Mexico City in the last 15-20 years and I've stayed only in 1 other place twice. Again, this is a fantastic place to stay...I almost forgot to mention the private movie theater upstairs, the art gallery and the records (vinyl LPs) that one could take and play on bluetooth speakers in your room! What a treat!

Very good hotel, This came in as a surprise when booking as it was not really recommend, but the hotel location is very central and the staffs are super nice, they are there to help as much as they can! room also clean. the only downside would be the shower as this is showerhead was quite hard and feel like piercing through my skin when showering.