Hotel berhampiran Grupo Mas Altop, Mexico City

I was excited about this place as I really didn’t want my family to stay at another Western cliche chain hotel that Mexico City is abundant in. In hindsight, I wish I had opted for the latter as … well, you know what to expect and, if need be, what to do to get your way. I had booked Hotel Flamencos for two stays, before and after our travel outside of Mexico City. The second stay was cancelled by me. Below are the reasons why.  A short summary of my trouble here: --I booked my room 6 months in advance (using a third party site) and communicated to the hotel directly about my expectations. All was almost overbearingly sweet, with promises of ”accommodation” showered all over. TO EMPHASIZE: I HAD ASKED TO LOOK INTO MY CONCRETE RESERVATION AND CONFIRM THAT MY TWO KIDS WOULD BE ACCOMMODATED. The answer? We confirm!  -- All niceness ended upon arrival at the hotel as, instead of a welcome, the front desk person extended a message of additional charges for my son, who is 14. Instantly, ALL this hotel was about was getting their additional 350 pesos (USD18) per night for my child. Me showing my  communication with the hotel didn't do a thing. Fine. Whatever! - It only got worse from there as ”the only room available” turned out to be A ROOM WITH NO WINDOWS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Yes, they have those at this place on each floor, so, in case you are considering this place, please know that your room is ”based on availability.” As I threatened to LEAVE, they somehow FOUND the right type of room (granted, we showed up shortly after noon, so they did give us a courtesy of an early check-in). Thank you!  - The location of the hotel is TERRIBLE: flee markets, warehouses, LOADS of traffic, HUGE CROWDS OF PEOPLE queuing up for busses or just packing the area are  truly not very enjoyable. Aside from street food, which you may not be able to get easily (because of A LOT OF PEOPLE), no decent places to eat around. Hands down, there are MUCH better areas! - I killed 4 mosquitos in my room. Apparently, there is a way for them to get into your room through the bathroom. The stench from the kitchen downstairs gets into your room the same way, too. -- The breakfast is basic and easy to get tired of. The breakfast area is small. A few other details: - Amidst my check-in debacle, I asked to speak with a manager. Unsurprisingly, that person ”had a day off” (of course! :)). And it was the same guy who handled check in who continued replying to my emails, obviously rejoicing in the opportunity to practice English, rather than put the situation right. -- The manager was not to be found the next day, either. Nobody, aside from the front desk dude, ever reached out to me. I mean... I had requested a conversation with somebody who runs this place. Hellllooooo?  -- By day 3, an envelope was found in our room, reminding us of the need to t

Cheap and clean. No frills. Sometimes noisy. Recommend for those that like a firm bed and sleep heavily.

地理位置是真好，就是歷史古城旁邊，走路到廣場5分鐘就到了，飯店咖啡館很多，週末廣場還有各種活動和遊行，像pride day其他地方很少能碰見，還有貓狗日。房間乾淨整潔，早餐豐富好吃😋

어플로 사전 결제완료했는데 확인이 안된다며 다시 결제하라고해서 휴대폰에 저장된 예약번호와 결제된 내용까지 확인시켜주었는데도 모른다고했다. 한참을 그러고 나서야 트립닷컴 어플인걸 확인했다며 사과없이 룸으로 안내를 했으나 룸기도 고장. 곧 다시 교체해주었다. 방은 깨끗하고 시설은 괜찮았으나 몸컨디션이 좋지않아 에어컨의 온도를 올려놓고 잠들었는데, 한밤중에 누군가 방안으로 강제로 침입했다. 침입한 사람들은 직원이었고 그들은 방온도가 이상해서 확인하러 왔다고 했다. 그런데 분명 고객이 방에 있는걸 알고 있을텐데 어떠한 호출이나 노크도 없이 무단으로 침입해서 무척 당황스럽고 무서웠다. 직원들은 친절했으나 손님에 대한 배려가 전혀없다. 두번다시 가고싶지 않은 호텔. 동남아의 3만원짜리 방보다도 못한 서비스였다.

The hotel location is very nice and room are clean, but there might be noise from outside street until mid-night.

Lokasi yang sangat baik dan bagus kerana biliknya besar. Terdapat banyak restoran di kawasan kejiranan, jadi tidak ada kesulitan.

包早餐，房間整潔，酒店沒有接送服務，職員服務殷勤，酒店連接商場，非常方便，由酒店到機場要打車，需時30分鐘。

Nous avons débuté notre roadtrip avec cet hôtel durant 3 nuits et nous ne sommes pas déçus. Toutes les prestations proposées étaient tops et gratuites ! (salle de sport, parking) C’est un plus quand on connaît la circulation et les stationnements à Mexico city ! Le petit déjeuner servi tous les matins était frais, du jour et très bon. Le seul bémol est que pour les adeptes comme moi du chocolat chaud, ils n’en servent pas ^^ et ils n’ont pas de confiture non plus. Quant au beurre, il faut leur demander. Les chambres étaient très propres, bien équipées (TV, placard, nécessaire de toilette, douche, WC…) Points négatifs que nous avons noté : Ça reste assez loin du centre et nous avons dû nous déplacer en Uber pour certains endroits, ce n’est pas un hôtel à choisir si vous voulez rayonner à pieds

400元一晚！在當地雖然不算貴，但比國內差了點，國內400元比這豪華！在同程和攜程都下單，同程能抵券，便宜一點！我這裏要吐槽攜程，差極了！服務差，解決問題差！機票9000，7個小時後衹需5800，我要退票重新下，就是不讓我退，讓退差價扯七扯八，3200差價退2000，不要在攜程上購買機票，宰人！

The place has a wonderful internal garden space. The representatives Mrs Margarita as well as Ms Yocelin always managed to take best cares of guests. The location inside is quite suitable to a relaxing stay.