Hotel berhampiran Heroes Ferrocarrileros Park, Mexico City

Отличный вариант! Семья с 2 детьми, дали номер стандарт с двумя кинг сайз кроватями. Уборка каждый день, смена белья, полотенец. Есть сейф в номере. Отель очень чистый. Персонал очень приветливый. Еда в ресторане вкусная. Брали завтраки: на выбор: яичница с беконом и паштетом, омлет, скрамбл, сэндвич с сыром и ветчиной, и национальное мексиканское блюдо, стакан свежевыжатого апельсинового сока, чай или кофе, масло, джем и хлеб. Единственный минус- нет чайника в номере. У отеля идеальное расположение! Рядом находится супермаркет от волмарта Бодега( можно купить курицу гриль, картофель фри) свежая, вкусная выпечка. Также рядом много кафе, где можно покушать. В пешей доступности: В 5 минутах парк с детской площадкой. В 15 минутах валютный обменник. Отель прекрасный, вернёмся ещё!

Muy amables todos Buen servicio La habitación tiene buen espacio Muy cómoda la cama y el agua siempre estuvo a su punto Me gustó la estancia El servicio del restaurante es rápido y la comida con buen sabor 👌

Very good. The owner is very friendly. Spacious and comfortable living. The breakfast wasn't good.

Lokasi yang sangat baik dan bagus kerana biliknya besar. Terdapat banyak restoran di kawasan kejiranan, jadi tidak ada kesulitan.

This is my 4th time at the hotel and by far the worst. The room was far lower quality than my last 3 stays. Would probably not stay again based on this. The price for what I got was extremely disappointing when usually it’s fantastic

Stayed 7 nights with my partner at this wonderful hotel, which is centrally located (10 minute walk to the main Zocalo square with lots of shopping nearby) and has a very good bar/restaurant on-site. The rooms are new with firm beds, thick towels and linens, a hot shower, daily maid service, a medium-sized safe that can hold a tablet, good climate control, and a Nespresso coffee machine. A filtered water dispenser to refill water bottles is quite the advantage in the lobby. The gym on the 2nd floor is modern with very usable equipment, and is located next to an outdoor terrace. The breakfast buffet was very good with several choices. Antonio and Nayla provided excellent customer service during breakfast, and Antonio also alerted me to breakfast options that were healthier for my sensitive stomach. The lobby staff were very friendly and helpful. Overall, I rate this hotel an 8 or 9 out of 10 and would definitely stay here again. That being said, I would like to offer some suggestions to Novotel to make the hotel room a bit better for travelers. This new, minimal hotel room concept means that there are no dresser drawers for storing clothing, and there’s only one spot in the hanging metal “closet” for storing one suitcase - the other person must put their suitcase on the floor . One must live out of their suitcase during the entire stay, which is very annoying. This can easily be remedied by having more hangers (10 instead of 5?) in the closet, and having one or two folding luggage racks available. Also, another side table is needed beside the bed, since there’s only one. The person sleeping on the left side of the bed must put their water, glasses, phone, etc. on the floor, since there’s no side table, or place their items far away on the desk. Also, the thick towels keep falling off the three very lame wooden towel “knobs”. These knobs need to be replaced or extended outward in order to be able to hold a load. I would hang up my wet towel and it would immediately fall onto the floor. We fought with this the entire week. The hotel would save a lot of money by not having to wash towels every day that have fallen onto the floor. Additionally, perhaps for an upcharge, a small refrigerator could be placed in the room. These minor issues did not affect our overall satisfaction of this hotel.

To be honest, the room looks new and feel comfortable. But the front service is not good. They charged the water at a high price. The amazing things is that they didn't provide water, no matter hot water or iced water during breakfast.

The bell boy service is really embarazing, they want to help and touch the luggage 5 Meters before your final destination. Nevertheless in the critical points, is not possible to find one of them. They are every time in other places or occupied talking with other bell boys.

Muy bien el lugar lo recomiendo desde las instalaciones asta la atención muy tranquilo y seguro