Martha Patricia
5 November 2023
I reserved the place with 2 room it looks nice, but we notice qhen we got there that the room has no water at all, we went to use the restrooms and it has not water to flush the toilet, because it was already late I try to call the number from the property with no respon, wait till morning and nothing, we have a plan day and try to take a shower but still not water, call property again and finally i have to call hotel.com and see if they were avail to help me and hotel.com call the property too with no respond, i have to leave the hotel and have another day to stay but with no water and not responses it was my onli option, some one was in the front desk let them know and thw personnel has not idea when it was going to fix the issue so i let to another hotel.
I keep trying to reach the property because i was asking for a refund, hotel.com did too and nothing it was a big disappointment 😞
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