Ulasan Hotel Clé Reforma Insurgentes

Great hotel, always my first choice when visiting Mexico city! Thank you for all your help :-)

超過預期很多 房間很大 非常舒適 環境很好 前台服務也不錯 酒店的室內設計可圈可點 性價比不錯啦～周圍全是好吃的很方便

위치도 좋고 최근 리모델링해서 엄청 깨끗하고 좋았어요! 3시이전에는 체크인이 안되어서 피곤한데 기다리기 조금 힘들었네요.

Bien buena experiencia y limpieza

兩張床太佔空間了，放行李比較麻煩，其他都可以

差得一匹，很無語。不要訂這個

Bathroom was dirty. Hair on the floor and dirty ear swabs. Dirt on the floor in the main room. Television didn't work.

Generally come-backable. The room was quite comfortable. Not a complaint, just a comment, but this was the first hotel I have ever stayed in that did not have a clock. The only real negative was that the comers of the shower were black with built up dirt. YUK! The backboard of the bed has some strange looking turned down fake wood decorations and behind this is lots of dirt. Look like this has never been vacuumed. The rest of the room was reasonably clean. The in-house restaurant is overpriced, so did not eat there. Would stay there again.

The hotel itself was nice and the staff was friendly. However, the room we stayed in on the first floor had windows covered by panels -probably to cover the view on a roof or wall- as a result the room felt very claustrophobic and with a complete lack of natural light. Also the door was pretty thin, which made it easy to hear people in the hallway at any hour of the night. The hotel it’s in a very nice area and it was overall clean, but the quality of the sleep was not great and the room we had was definitely not what we imagined. It was okay for a once in a lifetime stay but I would not go back again.

Staff is Great, room was clean, but the bathroom wasn't clean there hairs on the floor. But we called and the gave us another room.

just left and it was the worst and most embarrassing hotel experience of my life. After a night of dinner a drinks, I brought my partner (who lives in Mexico) back to my room. The staff immediately chased us down upon entry and demanded to know if my partner was a guest then proceeded to make a scene and demand I pay $500 for my literal romantic partner to stay in my hotel room that I already paid for. I have never been so embarrassed, disgusted and felt more taken advantage of in my life! Literally made me feel like a child. What a disgusting, invasive and greedy policy for a hotel to implement. The most disgusting and rude experience I’ve ever had to deal with on a vacation. Aside from that, I had no internet for 2 days, my door look was out of batteries for two days, and my cleaning lady left me no towels. I’m traumatized from this experience and will NEVER stay here again. Take your money and dignity elsewhere. Ruined my entire trip to be treated that way and to be charged for having the staff invade my privacy. ZERO STARS.

Excellent location and great service , I will defenatly stay here again

Clean, renovated, and centrally located.

Great location. Rooms are super dark in the 2nd floor. No windows at all.