Hilton Mexico City Airport

Ulasan Hilton Mexico City Airport

Hilton Mexico City Airport

International Mexico City Airport, Mexico City, Federal District, 15260, MexicoLihat Butiran Hotel
Hilton Mexico City Airport
Hilton Mexico City AirportHilton Mexico City AirportHilton Mexico City Airport
Lihat bilik yang tersedia untuk tarikh perjalanan anda
Kami Memadankan Harga
1 malam

Ulasan Tetamu

4.2/5
Sangat Baik
72 ulasan
Ulasan yang disahkan
Persekitaran4.3
Kemudahan4.1
Perkhidmatan4.0
Kebersihan4.2
Tapis mengikut:
Atur mengikut:
Semua ulasan(72)
Ulasan positif(66)
Ulasan dengan gambar/video(9)
Lokasi yang strategik(12)
Berdekatan dengan lapangan terbang(10)
Lokasi yang sesuai(9)
Penginapan yang hebat!(8)
Kakitangan yang mesra(6)
Bersih dan kemas(5)
Lif agak baik(5)
Ulasan kurang baik(6)
Yamada
Bilik King
Menginap pada Jan 2025
Keluarga
3 ulasan
3.7/5
Disiarkan pada 24 Feb 2025
The front service personnel was very attentive and friendly. The rooms need attention, towels and bedding sheets very old, not up to the Hilton standards. The lift was not working, not the first time we find this problem. The AC in the room was not working well (couldn’t cool the room down properly).
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest. Thank you for your feedback. I am delighted to read your response and to know that the service provided by our staff met your expectations. I am very sorry to hear about the issue with the towels in your room. Unfortunately, the elevator is owned by the airport. However, they are currently working on repairing it. We will take steps to reduce this inconvenience in the future.We look forward to seeing you again in the future. Gisela Rodriguez - Guest Relations.
Yadin
Bilik Dua Katil Double
Menginap pada Dis 2024
Solo
16 ulasan
5.0/5
Luar Biasa
Disiarkan pada 30 Jan 2025
Had an 8 hour layover and this hotel was just what I needed to rest after a 16 hour flight !
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest. Thank you for your review. I hope we have the opportunity to serve you again in the future. Best regards. Gisela Rodriguez - Guest Relations.
KBBDaniels
Bilik Dua Katil Double
Menginap pada Okt 2024
Keluarga
1 ulasan
2.2/5
Disiarkan pada 13 Feb 2025
We got in really late and you don’t even want to know what was dried all over our sheets in a supposedly “cleaned” room. We asked for someone to come change the sheets. They had nobody working at that time since it was after midnight. So they gave us a set of new sheets that we changed ourselves. I was absolutely disgusted. Never again.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest, I am deeply sorry for the inconvenience you experienced during your stay. Thank you very much for completing the survey, all your comments will be taken into account to improve our service. Gisela Rodríguez - Guest Relations.
Pengguna Tetamu
Bilik Dua Katil Double
Menginap pada Nov 2024
Keluarga
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 3 Jan 2025
Amazing stay, as usual. Really convenient with very comfortable bed. 
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest.I highly appreciate your review. I'm glad we had brought you the service you deserve for. I hope we have the opportunity to serve you again. Best regards.Ricardo Virnez Front Office Manager.
Pengguna Tetamu
Bilik King
Menginap pada Jun 2024
Bisnes
13 ulasan
5.0/5
Luar Biasa
Disiarkan pada 16 Jul 2024
Located inside terminal 1, Hilton hotel at Mexico City airport is agreed choice for travelers. The rooms are great. Hotel restaurant offers delicious meals
Terjemah
Jawapan daripada Pihak Penginapan: Hello,Thank you for staying at Hilton Mexico City Airport and for taking a moment to share your very valuable thoughts with us. I am glad to hear that you had a great experience and enjoyed our rooms, as well as the quality of our food. For us, it has been a pleasure to host you and we will be more than happy to welcome you back anytime.Sincerely,Jazmín CalzadaFront Office Manager
Pengguna Tetamu
Bilik King
Menginap pada Jan 2025
Bisnes
11 ulasan
5.0/5
Luar Biasa
Disiarkan pada 9 Feb 2025
Perfect and very convenient for traveling
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest. Thank you for your kind review. I hope we have the opportunity to serve you again in the future. Best regards. Gisela Rodriguez - Guest Relations.
Pengguna Tetamu
Bilik Dua Katil Double
Menginap pada Nov 2024
Keluarga
1 ulasan
2.7/5
Disiarkan pada 20 Dis 2024
I don't know how they kept "Hilton " franchise.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest. Thank you for your response. I'm afraid we did not accomplish your expectations. I hope we have the opportunity to serve you again and revendicate in our service. Best regards and happy holidays. Ricardo Virnez Front Office Manager.
Juan carlos
Bilik Dua Katil Double
Menginap pada Jan 2024
Melancong bersama rakan
16 ulasan
3.2/5
Disiarkan pada 5 Mac 2024
I booked the hotel just for the location. But to get to the hotel the elevators didn’t work, too expensive to get that kind of service
Terjemah
Jawapan daripada Pihak Penginapan: Hello Juan Carlos,Thank you for taking a moment to share your feedback regarding your experience at Hilton Mexico City Airport. I am sorry that you experienced inconveniences during your visit with the elevators that connect the terminal with our facilities. We are working with the corresponding airport authorities to replace them and improve our guests experience.We hope to have the opportunity to welcome you back and make it right.Sincerely,Jazmín CalzadaFront Office Manager
Jean G
Bilik King
Menginap pada Apr 2024
Bisnes
21 ulasan
4.7/5
Menakjubkan
Disiarkan pada 20 Mei 2024
Hôtel in a good position inside the airport. A little bit expensive
Terjemah
Jawapan daripada Pihak Penginapan: Hello Jean,Thank you for taking a moment to review your experience at Hilton Mexico City Airport. I am glad to haar that our location inside the airport was of your liking and that you had overall a good experience. Your feedback is very valuable for us, in order to keep improving our service and provide our guests the best experience.We hope to welcome you back soon.Sincerely,Jazmín CalzadaFront Office ManagerSincerely,Jazmín CalzadaFront Office Manager
LevinaJulia
Bilik Dua Katil Double
Menginap pada Okt 2024
Solo
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 15 Jan 2025
Everything is great there!
Terjemah
Jawapan daripada Pihak Penginapan: Dear Ms. Julia.I highly appreciate your kind response. It's important for us to know your expectations were accomplished. I hope we have the opportunity to serve you again in the future. Best regards.Ricardo Virnez Front Office Manager.
Pengguna Tetamu
Bilik King
Menginap pada Apr 2023
Pasangan
1 ulasan
2.5/5
Disiarkan pada 27 Mei 2023
The ladies in reception have been treating us badly. Respectfully, they should take some customer service. A hotel like this, should not be allowing “hot water” to be cold in the shower, their TVs have their wifi network blocked so you can’t connect to apps like Netflix, and the gym is out of service.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest, thank you very much for taking the time to answer the survey, we highly appreciate your comments. Sincerely,Adolfo DíazGeneral Manager
Victor
Bilik Dua Katil Double
Menginap pada Jul 2023
Keluarga
3 ulasan
4.2/5
Sangat Baik
Disiarkan pada 17 Ogo 2023
Very convenient location to catch an early morning flight. Just a few steps to check-in counters. Also parking lot access is very convenient to avoid the crowded airport hallway
Terjemah
Jawapan daripada Pihak Penginapan: Dear Victor,Thank you for taking a moment to share your valuable feedback with us regarding your past stay at Hilton Mexico City Airport. I am glad to hear that our location was easy for your travel needs and that you had overall a good experience. Your opinion is very important for us, in order to keep improving our service. We hope to welcome you back soon.Sincerely,Jazmín CalzadaQuality Assurance Manager
Jose Eduardo
Bilik Dua Katil Double
Menginap pada Sep 2024
Bisnes
2 ulasan
4.0/5
Sangat Baik
Disiarkan pada 2 Okt 2024
Good location
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest, thank you very much for taking the time to answer the survey, we highly appreciate your comments. Sincerely,Adolfo DíazGeneral Manager
Pengguna Tetamu
Bilik Dua Katil Double
Menginap pada Okt 2023
Lain-lain
2 ulasan
4.0/5
Sangat Baik
Disiarkan pada 22 Nov 2023
Lovely stay and relaxing environment
Terjemah
Jawapan daripada Pihak Penginapan: Hello,Thank you for being our guest and for taking the time to let us know that you had a lovely stay. Your opinion is very valuable for us, and allows us to keep providing you an unbeatable experience. We hope to welcome you back soon.Sincerely,Jazmín CalzadaQuality Assurance Manager
Nina around the world
Bilik King
Menginap pada Ogo 2022
Pasangan
7 ulasan
3.7/5
Disiarkan pada 5 Sep 2022
The carpet in my room had a mold smell which made my stay uncomfortable. But staff were very friendly and the service overall was good.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest, thank you very much for taking the time to answer the survey, we highly appreciate your comments. Sincerely,Adolfo DíazGeneral Manager