Hotel berhampiran Iglesia Evangélica Luterana, Mexico City

Love it - the hotel is close to the metro a few stops away from the central square. Rooms are clean, spacious and well appointed. Even so it is next to big road the sound proofing is good and you can sleep well. Room service is great too. No doubt I pick it again, if I come to CDMX.

這是此行幾家酒店中最不滿意的一家，網上預訂時放的是國家藝術宮的照片，八竿子打不着離得老遠，實際上酒店外形相當普通所以照騙！ 要了朝街的房間陽光明媚很好，但衞生間是簡單的玻璃隔斷還刷成玫瑰紅（ ￣д￣;）。早餐就在底樓大堂，品種很少非常簡單。 交通很方便，出門就能看見Insurgentes地鐵站。

酒店位置很好，改革大道上，距離哪哪都很方便，不過酒店設施比較一般，老舊。價格合理，出差主要是為了出行方便

Stayed 7 nights with my partner at this wonderful hotel, which is centrally located (10 minute walk to the main Zocalo square with lots of shopping nearby) and has a very good bar/restaurant on-site. The rooms are new with firm beds, thick towels and linens, a hot shower, daily maid service, a medium-sized safe that can hold a tablet, good climate control, and a Nespresso coffee machine. A filtered water dispenser to refill water bottles is quite the advantage in the lobby. The gym on the 2nd floor is modern with very usable equipment, and is located next to an outdoor terrace. The breakfast buffet was very good with several choices. Antonio and Nayla provided excellent customer service during breakfast, and Antonio also alerted me to breakfast options that were healthier for my sensitive stomach. The lobby staff were very friendly and helpful. Overall, I rate this hotel an 8 or 9 out of 10 and would definitely stay here again. That being said, I would like to offer some suggestions to Novotel to make the hotel room a bit better for travelers. This new, minimal hotel room concept means that there are no dresser drawers for storing clothing, and there’s only one spot in the hanging metal “closet” for storing one suitcase - the other person must put their suitcase on the floor . One must live out of their suitcase during the entire stay, which is very annoying. This can easily be remedied by having more hangers (10 instead of 5?) in the closet, and having one or two folding luggage racks available. Also, another side table is needed beside the bed, since there’s only one. The person sleeping on the left side of the bed must put their water, glasses, phone, etc. on the floor, since there’s no side table, or place their items far away on the desk. Also, the thick towels keep falling off the three very lame wooden towel “knobs”. These knobs need to be replaced or extended outward in order to be able to hold a load. I would hang up my wet towel and it would immediately fall onto the floor. We fought with this the entire week. The hotel would save a lot of money by not having to wash towels every day that have fallen onto the floor. Additionally, perhaps for an upcharge, a small refrigerator could be placed in the room. These minor issues did not affect our overall satisfaction of this hotel.

位於市中心，周圍很多警察，非常安全。但我們遇到了酒店周圍封路，uber過不來，最後我們不得不去坐塞滿了人的地鐵出行。房間裏空調的聲音特別大，有些吵。每層樓走廊上有免費的水和蘋果，酒店的自助早餐真的非常非常棒，不論是樓頂的風景還是食物的味道。

包早餐，房間整潔，酒店沒有接送服務，職員服務殷勤，酒店連接商場，非常方便，由酒店到機場要打車，需時30分鐘。

The bell boy service is really embarazing, they want to help and touch the luggage 5 Meters before your final destination. Nevertheless in the critical points, is not possible to find one of them. They are every time in other places or occupied talking with other bell boys.

The place has a wonderful internal garden space. The representatives Mrs Margarita as well as Ms Yocelin always managed to take best cares of guests. The location inside is quite suitable to a relaxing stay.