Hotel berhampiran 004CONNEC, Miami

I liked the location and the front desk and lobby staff were so friendly!

In my first stay I had been in tenth floor which is more better and newer but my second stay they gave me a room in fourth floor which is aged and old and no refrigerator or microwave inside . I didn’t like it but as a whole the hotel is Ok , staff at the reception need to be more friendly and smile to visitors. Some of them they don’t even answer a complete answer . It’s all about the location , location , location in the heart of the downtown where you can go all around at day but at night alot of homeless around the area . As it was OK . Don’t forget to bring your water with you .

Saya sangat kecewa apabila mendapat tahu bahawa saya harus membayar $ 200 tambahan daripada apa yang telah saya bayar untuk hotel kerana saya menempah melalui laman web ini! DAN saya tidak mendapat pulangan $ 200 sepenuhnya hanya $ 100! Apa jenis kekacauan itu! Lokasi hotelnya hebat dan begitu juga restoran dan kakitangan mereka!

This was a great hotel experience for New Year's Eve weekend for the 2021 Orange Bowl as the UGA football team had this as their base hotel. The hotel went all out to decorate in Red and Black for the weekend and were very responsive. Many special-purpose rooms were available for team and family use. The hotel threw a great New Years Eve party that was rocking well into the morning even after we returned from the football game. In addition, there was live music in Bayfront Park adjacent to the hotel, so there was no lack of places to celebrate New Years. Our room was on the bayside and the views are spectacular. The room was clean and well-appointed, with sofa seating and both a large table and a separate desk near the window to enjoy the view. There are no balconies attached to the rooms. There is an outside pool that opens on the third floor from the spa and salon, with separate men's and ladies' locker rooms. We went out to the pool in the mornings on both days since at this time of year the water is cool and there is only morning sun on the pool and pool deck. In the afternoon the pool deck is fully shaded by the adjacent condo tower since the sun is low. There is some afternoon sun this time of year in a grassy areas off the pool deck where the sun is not blocked until later in the afternoon. There are many large umbrellas around the pool chaise lounges if the sun is too hot. Unfortunately, we found that the outdoor pool bar and pool restaurant lounge have been closed for some time due to the pandemic, and the curtains up in the windows block what would be a fantastic view of Biscayne Bay through all the glass. The lobby, bar, and restaurant are all updated and present a top-notch appearance. It is easy to walk to several convenience stores in the area. We would definitely recommend this to our friends if they needed a hotel in this area of town.

Great place to stay! Staffs all friendly and welcoming! I recommend the Hyatt Regency to everyone who wants to have nice peace time in Miami and feel welcomed

Стильный и элегантный отель в прекрасной локации!!! Завтраки разнообразные, единственный минус- бассейн не работал открытый , так как его чистили… Остальное- супер Обязательно вернемся)))

Muhteşem lokasyon, muhteşem manzara, muhteşem misafirperverlik. Miami de hep kalacağım adres!

酒店和Hotel Indigo shared 酒店設施和前台，新酒店硬件設施沒得說，自帶大陽台 日落非常美！走路5分鐘就到Brikell Town Center 很方便！

Spent 6 nights here spread out before and after a cruise from Miami port. We booked hotel in a Black Friday sale and opted for breakfast included. Overall we enjoyed our stay. The hotel has a new look to it and is tastefully decorated throughout. We had some teething problems with our rooms ( No power in sockets on one side of room, hotel safe not working, no wardrobe in room on our 2nd visit, room not cleaned on first day until we asked the floor supervisor that evening at 5.15pm who admitted that our room was not on her roster for cleaning that day, no shower seat in accessible bathroom, as I am disabled). However staff were very keen to rectify these issues quickly and they were addressed promptly apart from the safe after the trainee on reception told us he’d send someone to the room to sort it while we were at dinner. This didn’t happen and we had to wait until the following morning where we were told by a more senior receptionist that it’s policy not to send engineers to a room if the guests are not there. It was then sorted with ten minutes. We also had an issue with our credit card with this trainee manager that was eventually sorted out by Erik. In fact, the staff were very pleasant and their attitude would definitely persuade us to return if we visited Miami again. We must mention Sabrina, Erik and Ayainna who were extremely easy and pleasant to deal with. I’m sure they were not looking forward to seeing us approaching the reception desk. But these were genuine issues that should not have arisen and to be fair they were all dealt with and solved calmly and quickly, with 1 exception. The rooms during both our stays (4 nights and 2 nights) were very spacious. Beds were extremely comfortable with luxurious bed coverings. Both rooms were a generous size. Lighting was very good, storage space was perfect. Bathrooms were spacious and spotless. The breakfast though on the expensive side, was an excellent buffet style with some nice treats such as fresh fruit bowls, soaked over night oats, and fresh pastries . There was plenty of choice and service was good most mornings. We also ate dinner there on 3 nights and the food was good. We used the swimming pool on the top floor. It was heated slightly and was very pleasant though it got a bit busy in the evenings. There is a very pleasant terrace and bar up there also with great views of the city, especially at night time. Hotel is located about 10 mins walk from the Brickell stop on the people mover. We enjoyed our stay, it’s an expensive hotel when you include breakfast so we expected everything to be right for what we were paying. However the can do attitude of staff convinced us we were just unlucky and we hope to visit Miami again and therefore this hotel. If I had a choice I’d have given a 3.5 rating for our stay purely related to the difficulties mentioned above

15 minutes walk away from the Miami Aiport Metro train station, Metro bus station and Tri train station. It is great for solo and if you want to explire the city, transportation is convenience. The hotel is simple and with cool designs. Really enjoy my stay.