Hotel berhampiran Playground, Pantai Miami

很方便，離海灘步行就五分鐘。在海灘警察局對麪，附近很多商業和餐館。房間很大，公共區域也很大，這家酒店是不錯的選擇！

We had a (pink) deluxe king room (275 sq/ft) and it was wonderful! We were not in the main building, but we’re a short walk away in the complex. There was a kind porter to help with luggage. The size was just fine for us, and we had plenty of room to store luggage under the bed or on the side of the room. The shower pressure was fantastic and the in room amenities were a wonderful touch. There is a coffee maker in the room with mini bar/fridge. No microwave. Room service breakfast (for a fee) was delicious, and the house coffee was fruity, chocolatey and delectable. Lighting was on the darker side, but people might be forgetting to turn on an overhead light on the ceiling fan. You can do this on the wall switch top button. The furnishings were modern, classy and opulent in the room and in the hotel. I truly felt like I was in the pages of a magazine, but it did not feel stuffy or pretentious at all. Staff were wonderful and helpful. After reading reviews, we brought ear plugs just in case, and we definitely used them. Noise is an issue (hence 4 stars), but if you are prepared for this, it’s not a shock. The hotel is in a fantastic, lively area with great restaurants and shopping, but it can get loud at night on the weekends. Prepare for this, and it won’t be an issue. You are charged for extras you may not use, but we greatly enjoyed the stay even when not taking advantage of the extras. We will definitely be back!

Hotel ini mempunyai lokasi yang tiada tandingan di Collins Ave beberapa langkah dari Lincoln Rd dan Española Way, banyak pilihan bar dan restoran dalam jarak berjalan kaki. Ia bukan di hadapan pantai tetapi mereka mempunyai kawasan pantai yang berjarak 5 minit berjalan kaki, termasuk kerusi rehat dan tuala. Kolam itu sangat cantik tetapi pada sebelah petang ia tidak bersinar dan airnya sejuk. Pembersihan yang sangat baik. Mengenai perkhidmatan, tiada seorang pun yang membantu dengan beg pakaian memandangkan 2 lif di hadapan tidak berfungsi dan anda perlu menaiki lebih kurang 4 anak tangga untuk ke lif yang berfungsi, agak menjengkelkan tetapi dalam am hotel Ia sangat cantik dan untuk lokasi ia benar-benar berbaloi.

Extremely comfortable hotel, staff were excellent and pleasantly courteous throughout. Would thoroughly recommend this hotel to anyone wishing to stay in Miami. The hotel is conveniently situated just a couple of blocks away from Ocean Drive and in a quiet neighbourhood. It is just a block away from the Miami Convention Centre and Soundscape Park, from where you can pick up the City Sightseeing Tour buses and the FREE Miami Trolley bus service. A+++++

Everything is perfect at this hotel! The welcome is incredible, the service is exceptional. The rooms are immaculate. The facilities and pool are amazing. We loved our stay for sure we will come back!

I would totally recommend this hotel , it’s fresh the location is great the staff all friendly pool was lovely beach was lovely drinks are great but expensive and that goes for food too great but expensive. The breakfast range is outstanding but again pricey. My only gripe was the extra $18 dollars a day per person which we were not told about for using the facilities? And we lost a whole day and night due to our flights being cancelled and they didn’t want to give any refund and wanted to still charge us the $18 dollars per person for the day we were not even there. We did argue this they took it off but refused to refund the night stay for 2 rooms was $500 so a considerable amount to be out of pocket. But if this hadn’t have happened we would not have any complaints.

Welcoming & vibrant stay! Absolutely loved this hotel. Although yes, the rooms are quite small you’ll survive! Free cocktail drink coupon on arrival too. The hotel has everything you need including a massive comfortable bed, led lighting and ‘Iron rooms’ on quite a few floors. Being able to iron with ease is a win on holiday. Staff were lovely & bubbly. Location was great, lots of work space in the lobby and the roof top pool was fab!

酒店比較新，很有設計感，環境不錯，房間大，但窗户小，而且打不開，其他都不錯。 周圍走路幾分鐘能到海邊，也能到一個商業街，有Marshall和Nordstorm,都是實惠的品牌產品，很方便。 周圍餐廳很多，吃飯方便，有個日料店，口味不錯，到機場打車20分鐘左右。 走路到塗鴉街區25分鐘。

Excellent Customer Service, The Driver very helpful also the room very clean and comfortable.

Do NOT stay here if you have an early flight and want to enjoy breakfast. We tried to go to breakfast at the Coral Cafe at 6:00 am only to find out that breakfast doesn't open until 6:30 am. I stood by the hostess because it said wait to be seated and she just looked at me rudely and said, ”uhhh...? Do you need something or...” I replied, ”Yes, I wanted to get breakfast.” She responded rudely, ”Well, it doesn't even open until 6:30 so you're gonna have to wait.” We are diamond members and we tried to use our food and beverage credit to grab something quickly. We only had 5 minutes to eat so we couldn't sit down and eat. We only wanted a croissant that we were willing to pay $15 for and It was literally just sitting at the buffet to grab easily. The hostess was so freaking rude and argued with me and embarrassed me in front of everyone. She said I had to sit down and wait to be served. We had already waited 30 minutes for her to tell us this. She told us to go to Starbucks instead. I informed her that I wanted to use my food and beverage credit and she said, ”oh well. I don't know if it works there, but you'll just have to go there because that's you're only option. I can't give you a croissant here. You have to sit down and wait to be served.” Pretty ridiculous that I couldn't buy something to go. They also charged us $18 for our Turo to be parked in the parking lot for only a couple hours while it was waiting to be picked up! We didn't even have the car parked over night. Also, I NEVER received a receipt after checkout which is not normal for Hilton. I had to find the receipt online via the app. Will never stay here again! Super rude and terrible customer service! I have stayed at many Hiltons all over the world, but I have never been treated so poorly!