Ulasan Yotel Miami

Jawapan daripada Pihak Penginapan: Thank you so much for the perfect review! We’re delighted to hear you love the YOTEL brand and that your room was clean and had everything you needed for a short stay, plus our unbeatable location. We’re sorry about the freezing A/C and appreciate you mentioning that our team provided prompt assistance. We’ll share your feedback internally as we continue improving comfort in the rooms. We hope to welcome you back again soon!

Jawapan daripada Pihak Penginapan: Thank you for sharing your feedback and for staying with us. I’m sorry the room size and bed width did not meet your expectations, and I especially apologize for the way the pre–check-out knock made you feel, this is not the tone we want to set, and we’ll be addressing it with the team. We appreciate you noting that breakfast was decent, and we’d truly value the opportunity to provide a better experience next time.

Jawapan daripada Pihak Penginapan: Thank you for your review. We’re sorry for the delay in getting your room ready and understand how frustrating it is to wait after arriving, especially when you’re paying for a smooth experience.We also regret that the pricing and charges felt unclear. Our menu items are priced individually, and the additional $35 is typically a mandatory property fee (often covering items like amenities and services). We understand how it can feel unexpected if it wasn’t clearly explained upfront, and we’ll keep working to make all fees and pricing as transparent as possible at booking and at check-in.Thank you again for sharing your experience.

Jawapan daripada Pihak Penginapan: Dear guest, Thank you so much for the 10/10 review! We’re thrilled you enjoyed your stay at YOTEL Miami and loved our location near Biscayne Bay and the hop-on/hop-off buses.It’s wonderful to hear our team was friendly and helpful, and that you made the most of the large pool, whirlpool/hot tub, and gym.We truly appreciate your kind words and can’t wait to welcome you back on your next visit to Miami!Warm regards, YOTEL MIAMI

Jawapan daripada Pihak Penginapan: Thank you so much for sharing your positive feedback! We’re delighted to hear that you enjoyed your stay at YOTEL Miami and appreciated our prompt service from both the Sales and F&B teams. Your kind words mean a lot to us, and we look forward to welcoming you back for another great experience soon.Warm regards,The YOTEL Miami Team

Jawapan daripada Pihak Penginapan: Thank you so much for your perfect score! We’re thrilled you found our hotel cute and enjoyed the easy check-in, your lovely clean room, and the free welcome cocktail.We truly appreciate you staying with us and can’t wait to welcome you back again soon!

Jawapan daripada Pihak Penginapan: Thank you for sharing your feedback and for your high rating on cleanliness. We’re sorry for any confusion regarding the deposit and any additional fees. Our goal is to ensure all charges are communicated clearly, and we regret any inconvenience this may have caused. Please contact our team directly so we can review your case and assist with the refund process if needed. We appreciate your understanding and hope to have the opportunity to welcome you back for a smoother experience.Warm regards,The YOTEL Miami Team

Jawapan daripada Pihak Penginapan: Thank you for sharing your feedback with us. We’re very sorry to hear about the cleanliness issue you experienced with your sheets — that’s certainly not the standard we strive to maintain. Your comments have been shared with our housekeeping team to ensure this is addressed immediately. We’re glad you enjoyed the pool area, and we appreciate your understanding as we work to improve. We hope to have the opportunity to provide you with a much better experience on your next visit.Warm regards,The YOTEL Miami Team

Jawapan daripada Pihak Penginapan: Thank you so much for your outstanding review! We’re delighted to hear that you had such an enjoyable and worthwhile stay with us. It’s wonderful to know that YOTEL Miami met all your expectations for a great business trip. We truly appreciate your kind words and can’t wait to welcome you back again soon!Warm regards,The YOTEL Miami Team

Jawapan daripada Pihak Penginapan: Thank you so much for your review! We’re glad you found everything nice and clean, and it means a lot to hear that you’ll be back.We also appreciate your feedback regarding parking. We’re always looking for ways to improve the overall experience and make parking options and guidance clearer for our guests.We look forward to welcoming you again soon!

Jawapan daripada Pihak Penginapan: Thank you for sharing your feedback and for your great rating. We’re delighted to hear you enjoyed our cleanliness and location. We sincerely apologize for the delay and the inconvenience regarding your room type. Your time is valuable, and we regret that this affected your experience. We’ll review this with our front desk team to ensure smoother check-in experiences in the future. We appreciate your understanding and hope to welcome you back for a more seamless stay.Warm regards,The YOTEL Miami Team