Hotel berhampiran Village Humidor, Miami

酒店和Hotel Indigo shared 酒店設施和前台，新酒店硬件設施沒得說，自帶大陽台 日落非常美！走路5分鐘就到Brikell Town Center 很方便！

Стильный и элегантный отель в прекрасной локации!!! Завтраки разнообразные, единственный минус- бассейн не работал открытый , так как его чистили… Остальное- супер Обязательно вернемся)))

Spent 6 nights here spread out before and after a cruise from Miami port. We booked hotel in a Black Friday sale and opted for breakfast included. Overall we enjoyed our stay. The hotel has a new look to it and is tastefully decorated throughout. We had some teething problems with our rooms ( No power in sockets on one side of room, hotel safe not working, no wardrobe in room on our 2nd visit, room not cleaned on first day until we asked the floor supervisor that evening at 5.15pm who admitted that our room was not on her roster for cleaning that day, no shower seat in accessible bathroom, as I am disabled). However staff were very keen to rectify these issues quickly and they were addressed promptly apart from the safe after the trainee on reception told us he’d send someone to the room to sort it while we were at dinner. This didn’t happen and we had to wait until the following morning where we were told by a more senior receptionist that it’s policy not to send engineers to a room if the guests are not there. It was then sorted with ten minutes. We also had an issue with our credit card with this trainee manager that was eventually sorted out by Erik. In fact, the staff were very pleasant and their attitude would definitely persuade us to return if we visited Miami again. We must mention Sabrina, Erik and Ayainna who were extremely easy and pleasant to deal with. I’m sure they were not looking forward to seeing us approaching the reception desk. But these were genuine issues that should not have arisen and to be fair they were all dealt with and solved calmly and quickly, with 1 exception. The rooms during both our stays (4 nights and 2 nights) were very spacious. Beds were extremely comfortable with luxurious bed coverings. Both rooms were a generous size. Lighting was very good, storage space was perfect. Bathrooms were spacious and spotless. The breakfast though on the expensive side, was an excellent buffet style with some nice treats such as fresh fruit bowls, soaked over night oats, and fresh pastries . There was plenty of choice and service was good most mornings. We also ate dinner there on 3 nights and the food was good. We used the swimming pool on the top floor. It was heated slightly and was very pleasant though it got a bit busy in the evenings. There is a very pleasant terrace and bar up there also with great views of the city, especially at night time. Hotel is located about 10 mins walk from the Brickell stop on the people mover. We enjoyed our stay, it’s an expensive hotel when you include breakfast so we expected everything to be right for what we were paying. However the can do attitude of staff convinced us we were just unlucky and we hope to visit Miami again and therefore this hotel. If I had a choice I’d have given a 3.5 rating for our stay purely related to the difficulties mentioned above

a very appropriate location to go around downtown, parks and south beach areas.

Below is the Surroundings view pictures ,it is super good it’s in downtown parking need to 50 dollar vallet parking . Clean and good service

The hotel was clean and the rooms were nice. The staff was friendly and the location was great. I would definitely recommend this hotel to people.

Very good hotel, bath and tube were extremely nice. Gym was perfect and everything went well

Saya sangat kecewa apabila mendapat tahu bahawa saya harus membayar $ 200 tambahan daripada apa yang telah saya bayar untuk hotel kerana saya menempah melalui laman web ini! DAN saya tidak mendapat pulangan $ 200 sepenuhnya hanya $ 100! Apa jenis kekacauan itu! Lokasi hotelnya hebat dan begitu juga restoran dan kakitangan mereka!

In my first stay I had been in tenth floor which is more better and newer but my second stay they gave me a room in fourth floor which is aged and old and no refrigerator or microwave inside . I didn’t like it but as a whole the hotel is Ok , staff at the reception need to be more friendly and smile to visitors. Some of them they don’t even answer a complete answer . It’s all about the location , location , location in the heart of the downtown where you can go all around at day but at night alot of homeless around the area . As it was OK . Don’t forget to bring your water with you .

Good hotel at great location with friendly staff.