Ulasan Onsen Papawaqa

Facilities looked a little tired, buffet spread not extensive and pretty mediocre. Onsen was the only saving grace. Glass and wood structure not great for winter!

My recent stay at Onsen Papawaqa Hotel in Miaoli left much to be desired. While the location offers potential, several aspects fell short of expectations. The room condition differed noticeably from the images provided, showing signs of age and wear. The so-called “onsen” experience was basic, offering little more than a hot water soak. The dining options were adequate but unremarkable. However, the most disappointing aspect was the customer service. Staffs interactions often lacked warmth and attentiveness, which significantly impacted the overall experience. Considering the price point, the value for money was questionable. While some travelers might find the hotel suitable for a brief stay, those seeking a authentic onsen experience or high-quality service may want to explore other options in the area. As with any accommodations, personal preferences vary, and guests are encourages to research thoroughly before booking. Last note, they offer free bottle of infusing oil for 5-stars google review, guess that how the price come about.

Wow this was the best hotel I've ever stayed in, I would 100% revisit this hotel for the amazing hot springs and stunning rooms.

Awesome Travel

Always nice to be there, great experience as usual. Good breakfast and dinner spread, nice private or public Onsen amidst nature. Not a place for barrier free access though.

Was allocated a room that’s near to the road side. This road divides the hotel lobby and some of the rooms on the next building. a little noisy esp when motorcycle passes. Food wise the hotel doesn’t serve lunch which is very unique. So for lunch you have to venture to nearby eating houses or perhaps 7 Eleven convenience shop. Room is clean and service is good.

Very enjoyable and great service.

Everything was perfect. Service was efficient and professional. One of the best buffets. Big bed, beautiful room and scenery. Will be back!

Nice!

確認預訂後，就享受到無微不至的照顧。非常詳細的入住指示、入住確認、親切的Check In服務、入住後和現場員工們的互動都非常好。房間本身也非常棒，乾淨、到處都充滿檜木的香氣。迎賓食物、早餐也都表現的可圈可點。非常棒的入住體驗！

蓮蓬頭水非常小，溫泉冷熱水開關很難關緊。房間通風不良一直有不知道是煙味還是異味。但是服務人員態度很親切，早餐或晚餐也好吃。

房間很舒適，沒有潮濕或霉味，房間泡湯池很大！！ 戶外湯區還有飲料區泡久了可以去休息，晚上很漂亮，旁邊有711很方便，泡了兩天整個懶洋洋的太舒服了～

和式的房間很大，服務很好，有接駁車從苗栗高鐵前往酒店。餐食很好，溫泉池有3個，兩個室外，一個室內。 晚餐(1260/位)和早餐都很好吃，值得加購。

很棒的度假體驗 房間很寬敞景觀很棒 浴缸也非常的大氣 在冷冷的冬季裡享用泡湯設施 ， 身心都得到了滿足， 是一間會讓我想要再度回訪的飯店