Guest User
January 6, 2025
The property is nice and located a bit outside the city center, but transportation is easy to find. Unfortunately, our first night was disappointing. We had booked a Premium apartment with a balcony and a bathtub, expecting a queen-size bed as we were a couple. However, we were given a room with two single beds and no bathtub.
When I requested a room change, the receptionist informed me that it wasn’t possible that night and couldn’t guarantee a proper room for the following days. Surprisingly, he mentioned that having a bathtub is optional—even if you pay for a room with one—which felt misleading. To make matters worse, the room we received smelled slightly of moisture.
Thankfully, the next day, a new receptionist was very helpful and quickly resolved the issue, moving us to the Premium apartment we had initially expected. This room was fantastic, with a lovely view of the garden and swimming pool.
Despite the rocky start, the rest of our stay was enjoyable, and the staff were attentive and helpful after the initial hiccup.