Brewhouse Inn and Suites

Hotel was a unique historic building and looked nice until the service or lack of. Check in took awhile because they only have one person working the desk and answering the phone. I was placed in a handicap room without asking probably since I walk badly with a cane. That was fine. Our second night we planned on taking their shuttle to the Bucks game. Their website shows the shuttle, the bartender told us the shuttle always leaves about an hour before the game starts and the front desk worker told us the same thing. Game was at 7:00. We started waiting at 6 with a couple other couples, they gave up waiting at 6:30 and decided to walk. We were taken to the game in the shuttle at 6:40. Got to our seats at tip off. Was told we would be picked up where we were dropped off. After the game,,,,,,,no shuttle. Called the hotel and was told they had no one to drive the shuttle but it's only a six block walk back. IM AN OLDER HANDICAPPED MAN WITH VERY BAD KNEES. Tried to order an Uber but there was a thirty minute wait for a car. Complained to the desk when we got back and was told nothing they could do. Complained about it in the morning and was told by the lady working that it wasn't their problem. NO HANDICAPPED PERSON SHOULD EVER STAY AT THIS HOTEL. Pathetic customer service and wasn't even offered a token reduction of the bill.

We stayed for only 1 night. It's a short UBER ride from all the downtown sights, very centrally located. There is overnight car valet service, for a fee, a lovely complimentary breakfast but best of all is it's in the old Pabst Beer Brewery building. The industrial decor reflects the age and original purpose of the building. Our suite was large with a full size refrigerator and a 2 burner stove. The room was clean, plenty of towels in the bathroom a huge shower and plenty of hot water even on the 6th floor. In shower soap and shampoo dispenser. With make up remover towelette, sink soap and lotion on the vanity. Our only complaint is the bed was queen size and I found it uncomfortable. The Brewhouse has a snack shop and is attached to the On Tap Bar, with GREAT PUB FOOD. All the employees were kind, friendly and very accommodating. Definitely a wonderful place to stay. Check-in is at 4, early check-in is possible with a fee.

Everyone was very friendly. The room was cute and clean. Breakfast was pretty standard but fine. We were on the first floor, not far from the main lobby so it was a little noisy at times.

I like the concept very boutique - my room was good size - a living area - kitchenette - work desk - walk in bathroom and a separate bedroom - really good space - definitely recommend

Staff was very accomodating. The rooms were very nice - beds were comfy and the kitchenette area came in handy- nice feature to have in a room.

Very neat place with awesome history. Rooms were neat and clean. Very quiet. The bar and restaurant were very good. Amazing place. Will return for sure!

My room was not cleaned during my stay , found used paper towels and tobacco products in my bed during my stay.

Very cool hotel. Rooms are very spacious. Only complaint is that we reserved for three, which had a king and sleeper sofa, but there was no bedding for it in the room. Had to go down to the from desk to get it. Otherwise very nice with nice staff.

Loved everything about the place. We stayed overnight, everything was smooth, room great bit and clean. No complaints!