Zazan Minakami

大浴場でのお風呂の種類は多かったので満足。 ただ、バルコニーから川を観ることができるが、バルコニーの劣化が激しく、外に出る気分にはなれなかった。 数年前にも近くの別のホテルで泊まった時に温泉街が楽しかったので、今回も楽しみにしていたが、３つあった遊技場すべて閉まっていて、とても残念だった。 うち２つは廃業で、１つは18時までになったみたい。

家族と一緒に一泊するのに　安くない金閣でサービスが最悪でした。 貸し切り露天風呂も汚いしよろれだし　外国人の方達はすごく優しくいいんですけど、従業員さんが客と同じトイレを使え手も洗えず出て行くしT^Tちょっと　料理も色々全部残念でした。 外観以外は見どころなし

服務、温泉和食物都不錯。雖然建築有些陳舊，但衞生做的挺好的。總的來説，帶有一種特別的時間感，能給人留下回憶。

お客様の人数に対して、スタッフ足りてなさすぎ。スタッフの愛想わいいが。 飲み物一つ出すのに、遅すぎる。 値段高い割に料理わまずい。 全く満足いきませんでした

I want to echo Kate M.’s review from a few months ago, especially as I found its age to be rather charming! My single night here had me wishing I booked for a longer stay to take advantage of what this place had to offer! After seeing how much the explosion in tourism numbers have pushed up hotel rates around the Kanto region (especially for the weekend I was there!) I decided to explore further afield and found myself here. I ended up upgraded to a river view room which provided beautiful views of the gorge and the town across the gorge. As with typical Japanese-style rooms, I would find the futons laid out by housekeeping and ready to go once I’d arrive back from the dinner that was a more traditional affair while breakfast was the typical buffet spread but with local dishes and ingredients as well as Western options. I was only able to try one onsen (Okutone Hachiyu) which was refreshing, though unfortunately it seemed that the outdoor section of the bath was closed when the onsen first opened for the day. I guess it’s all the more reason to return! As expected, the staff were wonderful and truly made me feel welcome despite being what appeared to be the only foreign guest staying there that night. I definitely appreciated the shuttle van they offered that would connect either with Minakami Station or Jomo-Kogen and was able to coordinate pickup times in English with both Japanese and international staff ready to help with any questions leading up to and during the stay. I’d definitely come back here if I somehow find my way back to the area as one night truly didn’t do justice for this amazing property!

While some people may not like the age of this hotel and its sometimes threadbare appearance we thought it added to the magic and mystique of this place. Perched above the Tone river, this grand dame of a hotel looks over a fairytale scene of mountains, river and a Japanese village. The Japanese style room was spacious and comfortable - we both had one of the best sleeps of our trip here. Everyone made us feel welcome and the food was incredible. I highly recommend both dinner and breakfast. And then there’s the onsens. What a treat. I sat listening to the river and watching the snow from a beautiful pool and there were so many types to choose from. I love this place and want to go back to explore more of the country around it.