Hotel berhampiran Minneapolis Downtown, Minneapolis

DO NOT STAY HERE. EXTREMELY POOR CUSTOMER SERVICE BY HOTEL MANAGEMENT. BEWARE OF ATTACHED MARRIOTT PARKING” PARKING GARAGE. HIGHLY RECOMMEND STAYING SOMEWHERE ELSE. Stayed here the past week with my Nephew celebrating his high school graduation. We had a fantastic time in the city and were a quick walking distance to Target Field and the Target Center. The Twins were in town all week so we attended three of their games. We also went to the Vikings preseason game vs the Raiders, which was also within walking distance. Tonight we went to the Lynx game at the Target Center vs the Mystics. BEWARE if parking in the attached parking garage! The one plastered with all the signs that say “Marriott Parking.” Apparently they aren’t affiliated with the garage. I was told tonight by the manager that their contract ended 4 months ago. I guess that is not enough time for the garage OR the Marriott to take down all of the signs saying “Marriott Parking.” I guess it also isn’t enough time for the Marriott to train their front desk staff on the fact that they should no longer instruct guests to park there anymore since the contract for the affiliation no longer exists. I can’t help but feel like it's a flat out lie. If your affiliation with another business ended FOUR MONTHS ago, then either party would have ensured by now that all signs advertising the affiliation would be taken down. I have been grossly overcharged multiple times during our stay for parking in the attached garage. The Marriott manager wants no part of helping me, accepts no responsibility for me being told to park there, and offered absolutely no assistance in helping me contact the garage or secure a refund for the overcharges. The front desk attendant I first spoke to about it called “the manager” who was allegedly in his car driving on his way home. He made some incorrect statements to “the manager” and neglected to correct himself when I pointed out what he said was not correct. When the call ended I asked for the manager's business card. The front desk attendant went “out back” to get one for me and came back with “the manager.” When I asked if this was the manager that was just on the phone driving home, I was informed this was a “different” manager. Why in the world would he have called a manager who wasn’t working when there was a manager on duty and IN the hotel? Why was this on duty manager not the one contacted in the first place? I definitely feel like there was some shady business being pulled. I've never had a situation handled like this at a hotel before. So just beware that even though there are about 20 signs in the garage that say “Marriott Parking”, and the front desk staff may tell you to park in the attached garage, that is NOT actually Marriott Parking and if you get overcharged or have any issues in or with the garage labeled as “Marriott Parking”, Marriott will give you the brush off and NOT assist you with said issue. The only effort the manager will make to he

This is a great hotel in a great location! We were here for a Twins Game, hosting clients. The staff is absolutely amazing, especially the front office manager Romar! He went above and beyond to help us and gave us an area where we could get client collateral together (we had to stuff 60 bags!) Housekeeping was so good, my room was exceptionally clean. Restaurant was good too. I highly recommend!

Went down for business conferences. The staff was friendly. The hotel was clean. It was in a central location of downtown. We had no issues while we were there. Will book here again.

The area’s good in the morning but a bit of a walk to the busier part of downtown so may not be as safe to walk around. The room is huge!!! However, it’s not clean! There were a bit if hair in the bathroom, coffee pod left in the coffee maker, and my feet got itchy when I walked bare feet, their carpet looked unclean. But just had to stay overnight for a concert and it was the cheapest option near the concert place so I was fine.

Un hotel excelente, muy bien equipado, en un sitio inmejorable. Merece la pena pagar un poco más. Parking público pegado, facilidades para usarlos, personal que ayuda en todo.

Bed: good, medium firmness Pillow: ok, all the same and a bit too hard Lighting: poor, very dim lit even with all lights on Water pressure: good, but shower head is not adjustable Hot water: great Shower curtain: bowed curtain rod Exhaust fan in bathroom: poor, isn’t one Cleanliness: good Interior sound proofing: poor, can hear voices and doors Exterior sound proofing: poor, can hear traffic Thermostat controls: poor, it’s not calibrated, too hot, and won’t cool room below 68F, won’t even turn on until temp is 5 degrees above set temp WiFi: poor, cut out multiple times Alarm clock: ok, 2 USB ports Tv: good size and easy to use your Netflix Room layout: ok Elevators: ok Parking: parking ramp next door, can save a few dollars by not paying the hotel, but do not get come and go privileges unless you get from hotel Misc: the staff are good and friendly; probably wouldn’t stay here aside from proximity to U of M; breakfast available but pretty spendy for what it is

reception guys are really nice, the 1st room was quite noisy and get changed to another one. comfortable to stay

Very new hotel (as of this review) so everything is very clean and tidy. With that said, the Hampton which is connected to it is older and owned by the same person still looks new itself so I am sure this place will continue to be kept up nicely. The staff was great. I wish I could remember the names but they were all great. Every one of them were helpful and nice in their own way. Always asking questions and making small talk. Ready to help accommodate anyone. We had many people there for a state tournament and some families decided to stay longer because of the teams success so they quickly managed to get as many booked an extra night as they could. Some had to go to the Hampton next door but that wasn't a big deal. The owner and managers were seen quite a bit working all through the day. The hotel is walking distance to all of the sports complexes. The pool is shared with Hampton next door. It is small and has a lot of chlorine but there is a pool at least. They were still working on getting their liquor license so no bar but that didn't stop us from bringing our own liquor and snacks and watching a hockey game. The rooms were typical rooms. Looks like they haven't received their dividing curtains yet as those weren't hung up. It was a really nice stay. Maybe the only drawback was you sure could hear noise from other rooms or outside and there are no bathroom fans to turn on so bring your own noise machine.