Bel Aire Motel

So I booked this motel after seeing it under new ownership and what seemed to have nice renovations internally. Sadly for me the whole situation has kind of been a waste. I booked a 4 night stay, booking through their own website which seemed to have ALOT of bugs and glitches which has proven true. I was hoping that going through their website would provide the owners with a higher take home than any booking/expedia fees. The website gave a helpful option to convert the room price to CAD and came out to show $651 with the previous evening checking and showing $476usd. Seemed reasonable so booked. Upon arriving and checking in, I get a notification from my credit card provider that over $900cad had been charged for my stay. I’ve asked the front counter member who commented that “this wasn’t in his pay grade” and since been trying to deal with Kolby the gm here with no news or reply. Seems to be a case of ignorance is bliss and that when I check out on Monday it’ll just be a case that I’ve had my stay and tough s**t. The room itself was nice, useful appliances and spruced up decor. Rooms are a bit dirty, hand prints on the door as the doors don’t close properly and are falling apart and just sprayed paint to spruce them up externally. Messy half completed work on some items in the room decor wise too. Bed is comfy, nice TV, but for multiple night stays it doesn’t seem to get room service or coffee replenished. Overall decent stay but sadly with the false advertisement on their website and reluctance to communicate with me to even comp one evening and acknowledge their fault it’s resulted to this review. Which will be posted across many many review sites.