Pengguna Tetamu
9 Februari 2023
I was given room 435 and it was horrendous..a very run down, tired room. This is the review of the room (I have attached photos) • very very weak wi-fi in the room • TV battery not working, I had to ask for a replacement • the bathroom tap as well as the aircon were leaking - woke up to a pool of water on the floor • balcony door not properly closing and had no lock (which felt unsafe) • stained doors and worn out walls in dire need of paint • the floor is worn out, rough and badly needs vanish • main door to the room has to be pushed hard to close and lock. It had a lose door handle and a rusty key • every metal item in the room is rusted. • no hot water in shower • very tired bedding...faded bedcover After complaining, they gave me a slightly better room. All the rooms in the whole wing and as a matter of fact, the whole hotel need an urgent upgrade. Before you book...INSIST on seeing the room!!! The only good thing in the hotel is the view and the staff.
Terjemah