Hotel Romantik di Monroe County

This is the second time I have stayed in this hotel; it is clean, quiet and has fantastic pools. If you decide to stay in this hotel, you must take the jet ski tour around Key West (this is an incredible experience). Also, don't forget to rent a golf cart to go to Key West downtown, you are going to love it. Other than that, enjoy the city and its fabulous restaurants and museums. Don't forget to reserve a time to watch the sunset while enjoying a delicious ice cream on Mallory square.

La concha is a beautiful & historic hotel in the heart of beautiful Key West. The location is unbeatable & the balcony rooms, while smaller than other standard rooms, offers excellent people watching & beautiful blue sky views. A parking space is included, which is great to have right on Duval & Fleming Streets. The staff was mostly very friendly, but the service level varied. At one point in our stay, the front desk went out of their way to make us a key card to use the microwave located in the conference room. When I asked to use it the next day, another staff member says there wasn't one in the building. I went & took a photo through the window to show him. He then said he could not grant me access as the desk had previously done. No biggie but a little frustrating. Our main issue with the hotel was HIDDEN FEES. Upon arrival, we were told we would be charged a fee of over $80 per room as a ”destination fee,” which was never explicitly disclosed & was certainly not fairly advertised. I asked about waiving this fee & the night desk said it was possible to check & see with day manager. The next day, they insisted the fee could not be waived & were unwilling to help with it further. I let them know I booked through a 3rd party prepaid, it said fees & taxes were included. They said read the fine print. They charged my card for the fees. Not being forthcoming and clear about the destination fee was the issue I had. And having parts of the hotel amenities, including outdoor areas, being closed off during the stay make this resort/destination fee more of a slap in the face. To highlight this point, the staff at this ”destination” hotel warned us that if we see some stuff a little run down or not in operation, its because the hotel just got bought & things wouldn't get straightened out until the new company takes over. Also minor issues for such a pricey hotel included missing slats on the inner balcony door & similar minor cosmetic issues. Other than that it is a beautiful building & top-notch location. Overall the experience was very enjoyable. P.S. The awesome bar tender makes delicious key lime martinis!

They gave me a room that had a door that bordered the other room, of course all the conversations, TV and sounds of the guests in the other room bothered me all the time.

We stayed 4 nights in a 3 bedroom suite. The room was clean and quiet. All of the staff we met were so friendly and accommodating. The pool was nice and heated. It was a little bit on the small side. Our bed was comfortable as well. The only bummer was that only 1 of the rooms in our suite had the ocean view.

Great trip! We enjoyed it a lot! Great service, we love our room (ocean front) the only issue that we had is that we didn’t have access to internet through wifi

Очень очень очень понравилось! Месторасположение идеальное, номер восхитительный! При заселение дали монетку, которую можно было обменять в баре на два приветственных напитка, чем мы с удовольствием воспользовались. Дом Хемингуэя и южная точка в 5 минутах ходьбы!