Pengguna Tetamu
7 Ogos 2024
They certainly redid the outside pools and this is beautiful, however the hotel is most definitely not upgraded at all and needs it. The rooms are old and shabby, old worn carpets, linen quality is poor, sheets did not even fit the bed, the aircon is so old and noisy we were unable to use it during the night for warmth on a freezing cold stay in winter, there was no other heating. The room needs repainting, paint scrapped off the bathroom door let alone patchy walls, chipped floor tiles in the bathroom, lighting is poor. This is a 2 star hotel in my opinion, not 3 star. The indoor pool used to be an adults only sanctuary, this is now overrun with screaming children splashing and making what was a relaxing spot away from the main pools unusable. The bar/lounge did not even open although they advertised a warm fire in winter etc. The hottest pool was only 33 degrees, that being the unusable indoor pool, not the 36 degrees as stated. This makes a big difference in winter. We have being coming here for over 20 years, sadly we will never return as we have watched the hotel itself run down further and further. It is such a great pity that no attention was given to the hotel itself or your long standing guests comforts in the hotel. Everything seems geared for the time share and day visitors.
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