Hotel berhampiran The Shops at Montebello, Montebello

I am writing this letter to share my observations and experiences at your hotel. Overall, I think the hotel's environment is average, and the cleanliness is acceptable. However, I would like to suggest some improvements to the overall atmosphere of the hotel, particularly regarding the condition of the indoor facilities. Firstly, the cleanliness of the hotel has left a good impression on me. The rooms and public areas are quite clean, which was an important consideration for me during my stay. I appreciate the efforts of the hotel team in this regard. However, I must point out that the indoor facilities of the hotel appear somewhat outdated. The furniture and equipment in the rooms seem to have been in use for a long time, and some of them are even worn out. This gives me a sense of antiquity and has affected my overall experience during my stay. Therefore, I sincerely recommend that the hotel management consider updating and maintaining the indoor facilities. This can enhance the overall image of the hotel and provide guests with a more comfortable and enjoyable stay. Once again, thank you for your assistance and service during my stay at the hotel. I hope my feedback will be helpful in improving the hotel.

Right from the moment we arrived, the front desk rep Michael was amazing! He greeted us with smiles and very welcoming. He was very professional and willing to help with anything and did mention a great place to eat since we came from Glenwood Colorado and he was right the Buffet was DELICIOUS! Thank you so much Michael, your guest service is amazing! Also I knew I've seen him before but he kept saying he's never been to Colorado! But Mr. Michael if you read this my son remembers you lol your the guy from the movie Star Wars! I knew it! I can say I met a celebrity :) from my all time favorite movies. For you Michael you are the best and you deserve two thumbs way up!

Awesome management! Very polite housekeepers as well

Lage des Hotels ok, gegenüber gleich Tankstelle, viele Parkplätze, weit vom Zentrum entfernt, Fenster lassen sich nicht öffnen, sehr hellhörig, sauber, Kühlschrank/Mikrowelle/Kaffeemaschine/Bügeleisen

Hotel terakhir ditempah sebelum pulang. Meja depan hotel boleh berbahasa Cina, terdapat microwave di lobi, dan beberapa bilik memilikinya. Istana Ole sangat dekat, ada sarapan Cina, komuniti Cina. Biliknya cukup besar dan harganya bagus. Terdapat sebuah kedai serbaneka di sebelahnya, yang sangat mudah. Terdapat bestbuy yang berjarak seratus meter dan tidak murah, tetapi peralatannya kelihatan sangat bagus, dan saya mempunyai keinginan untuk pulang. Castle Ole terletak berhampiran, tetapi saya pergi ke Desert Ole. Ia terlalu jauh. Saya menasihati semua orang agar tidak terlalu jauh ke Ole. Masa juga wang.

As a family with two teenagers we booked the two queens sized beds, it was spacious and had plenty of room for 4 suitcases. There was a kitchenette with cutlery, toaster, coffee machine, dish washer and fridge but no kettle. The bathroom had a sliding door snd a large shower with complimentary shower gel, shampoo and conditioner. There was a sofa and desk too. We stayed on the 6th floor and looked out into construction as they were fixing the golf course. It was a bit noisy in the morning and sometimes can hear the traffic outside as it was near an intersection. It didn’t bother us too much. The room was clean and you have to book house cleaning if you are staying longer than 5 days. We was there for 7 nights. There was free breakfast everyday, basics food and small seating area but you can take it back to your room. There was a live, made to order waffle station. The swimming area was small and had a large Jacuzzi, there was a small gym next to the laundry room. You need to put 1 dollar worth of quarters to use it plus you need to bring detergent. The parking was free which was great as some hotels charged to park and you have to drive everywhere in LA so this was a bonus! Plenty of parking outside or in the underground parking. The hotel was in East LA, 12 mins from downtown, 35 mins from LAX, 45 mins from Santa Monica, 35 mins from Universal Studios and 8 mins from Stranger things experience. Citadel outlet was 12 mins away and local MontebelloShopping centre was 10 mins away with Nike, Macy and JC penny so plenty of shopping nearby. Costco, Target and fast food places are all within 10 mins drive. Ontario Mills premium shipping outlet was 40 mins drive. I would recommend this hotel for the convenience and I would return again if travelling with family.

Chambre 2lits king size grande douche a l'italienne Bien équipé. Bon accueil à la réception. Personnel accueillant. Piscine extérieure.

1) Book king bedded but upon arrival no king bed available. there wasnt even any upgrade. Pretty disappointed with DoubleTree by Hilton. They were very much overbooked. They mentioned that due to booking not done direct no upgrade is possible so we have to live with it. No other option. 2) Requested for change of towels but reception ignored completely.