Hotel Terbaik dengan Gimnasium di Montescudaio

We had our holiday here 28th August- 1st September.. A car is definately needed for the time you are there. We arrived early due to flight times etc, and were told to go to the accommodation reception at 4pm. We were told that we could use the pool and bar, after walking up a steep hill with cases one of the staff on a golf trolly pointed us in the direction of the pool. Arrived at the accommodation reception I was told our accommodation was not ready and we would get a text. I rejoined my family at poolside then it started raining. At 6pm I got a text saying the accommodation was ready. After getting the keys and finding our caravan we did a quick inspection only to find a courgette behind a cusion and some bits of dirt under another Also we had no hot water as the boiler did not work properly. I reported both to the accommodation reception two of the staff came to have a look at the boiler and both could not fix it. The next day at around 10 am two maintance guys turned up. We were not told they were comming. But they fixed the boiler. At no time did we get an apolgy from the staff about this inconveniance and the staff also did not check if the boiler was fixed. The wifi was very limited and kept cutting out. The mini supermarket is very limited with stock. We have stayed in caravans and campsites before and have been happy but this was a big let down