Pengguna Tetamu
20 Ogos 2023
Do not book this hotel/hostel thru a third party (i.e., *******, airbandb, etc.), especially if it’s charged in afvance. I stayed here with my daughter for a booking for 9 DAYS with ******* and only stayed for two days. Asked nicely for some refund and nope, not even for a day. In addition we were put in the wrong “suite” room. I did contact ******* before and after we checked out to no avail. Main issue, thus the title of this review, is that ******* charged me $79.95 per night for a $65 dollar room (the 4 bed suite, 3 queen, 1 twin) so I overpaid by a lot. And according to ******* I was given a member discount of $179.91. This is obviously a fake savings since that would make the room actually cost $99.94 per night! Currently on beginning stages of taking ******* to small claims court for this. I will admit that I should not have booked a non-refundable room, but I expected some sort of consideration, especially from one of the lowest-rated hotels/hostels in the area. Pros: a/c, minifridge in room, communal kitchen, private bathroom and balcony in suite, and at the center of Montezuma. Staff was nice Cons: no hot water, ants in the room and outside in balcony, construction material in the walkways, hard beds with tiny blankets, no TV, poor wi-fi All in all, we were not happy and left early. Montezuma is a cute little town, just stay somewhere else unless you’re really roughing it or for a night.
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