Hotel berhampiran Glup, Montreal

Belles prestations avec navette aéroport hôtel et hôtel via rail , piscine intérieure chauffée, et salle de sport. Une restauration très correct pour le rapport qualité prix ainsi qu'un accueil souriant, à l'écoute et disponible. Chambre spacieuse avec petit salon, bureau, sdb, canapé lit d'appoint et des lits king-size. Idéal famille nombreuse 5 personne. Je recommande

酒店很乾凈，服務人員也很熱情，酒店用品補給也跟充足，沒半個小時就有Shuttle去機場，離機場僅5分鐘車程。酒店雖然離市區比較遠，但是可以在機場坐747巴士直達市區，30分鐘左右，也挺方便，這次入住體驗很好

Very good hotel close to airport. Would definitely return. Pros - amazing staff that are very customer focused (kuddos to the manager and training given) - this is a major differentiator - good gym that has descent equipment - whilst no restaurant or room service, basic food options available next to lobby - shuttle every 30 min to airport (with excellent driver that is also client focused) - good treatment of Ambassador and BonVoy status traveller’s - very good wifi - relatively new hotel Cons - no room service - no hot breakfast - pool has no sauna

I recently spent a couple nights at the Sheraton Montreal Airport (one night stays on each end of a trip) and while the stays were good overall, I would say there's a lot of opportunity for the hotel to improve. I've stayed here many times over the years, but I haven't been in a couple years. Returning this time, I felt it was a good hotel with a lot of potential. I just got the feeling there is a lack of attention to detail in a lot of areas. The first night I stayed, there was no explanation of the dining situation. The television stated the restaurant and room service was not available. When I went down to the lobby I noticed the restaurant is in fact running. I'm not sure if room service is also open and the information was outdated. The Club lounge was also closed. They do provide soft drinks and complementary sandwiches which is a decent compromise however. There is a beautiful new fitness centre, but it was initially difficult to locate. It would have been nice that its location was explained when checking in and better signage. After walking around I finally asked a cleaner for its location and eventually found it. The machines don't seem to have television or anything hooked up to them which would be a welcome addition if possible. Overall this is a good hotel with a lot of potential. It felt like things got shut down due to Covid and just never really restarted. While other hotels have made the move back to normalcy, this one still felt like it was in transition. The staff were friendly and the facilities are clean. Some of the furniture is probably due to be replaced, but again we are talking minor improvements. I would return to this hotel, I just hope to see more things back to normal and better communication. Not having room service is a big problem.

老闆咱國人，一頭白髮，很不錯，接機需要打電話，我語言不通，問了一嘴希爾頓的接機司機，沒想到他超熱心給我聯繫完了讓我在八號出口等着，很順利。老闆和酒店都有年代感，很親切，😄，床很舒服，衛生也很好，剛進房間有一點捂的味道，但你看那邊的天氣就知道了，下了N天的雨了，所以理解萬歲，總體環境非常滿意、服務人員非常熱情、老闆很和善很願意給你講解幫助你等等，非常值得推薦，下次去還會訂。對了旁邊很近有超市，有賣火機的那個什麼店，不遠有去市裡的公交車，非常方便。

We got in to find out parking for vacation was sold out and we were stuck with no place with car. Later that night they said for $150 we could park for week.

We had a good stay and it was the perfect location, lots of places within walking distance - shopping, restaurants, concert hall. We had a small issue with the heat and adjusting the temperature and the elevator was just okay but would stay here again if passing through. Staff was very helpful checking us in and answering some questions about places in the area.

First, Hilton-branded hotels are my chain of choice and I am also a Diamond Member and have been for years. We chose the Hampton Inn Downtown Montreal due to its location; close to Old Montreal, Chinatown, the shopping district, and restaurants. At check-in the customary ”thank you for being an Honors Member” was not mentioned though not a big deal! As a Diamond Member I asked about the comp upgrade if available. I was told by the agent at the front desk that there were no upgrades available and that I was in a room with a ”couch”! Not sure what the 1 ½ person couch would do but whatever. We arrived at our room, our small room. We were on a 7-day trip to cold climates with outdoor events therefore we had a lot of baggage - nowhere to put it all in the room. From the room, I dialed ”0” and asked if we could please be assigned another room. The person on the phone said ”yes, of course, we will put you in a suite!”. (See above, front desk agent, no suites available.) We arrived to a large suite with great amenities - full kitchen and appliances, corner room, lots of room, etc. The downside, the floors were a mess - I mentioned it but never heard back. We used a damp towel and cleaned the entire room ourselves. Oh, the towel, it wasn't healthy looking after that. The runner carpets at the bed were no better. I door parking was great BUT it's where all the ********* smokers gather though there's no indoor smoking in any of the building. BTW - note that ********* is TOTALLY legal in Canada so that was not the issue - smoking inside was the issue. So, great location, nice property, attention to detail and Hilton Honors members is very lacking and a front desk agent who got caught in a little lie!

Close to Chinatown and old port. Room is small and no view. The hotel will charge $4/luggage if you want to leave your luggages in the reception—that’s crazy. We didn’t pay, so we need to carry out luggages to walk around the city until our train in the evening.

We chose this hotel because we wanted to be in the centre of Montreal and we needed a crib or playpen for our baby and the website said they had them free. - Lack of communication: I tried to reach them via Expedia many times and they never answered me. - One of the men at reception was very rude with my husband and he didn't know if they had playpens and my husband had to find one and a mattress for our baby in their storeroom. - Poor cleanness: the bathtub was either dirty or old but it had some yellow spots where I didn't dare to sit my baby; the windows were dirty too. - The parking lot must be very small because we had to park at a different location and didn't even offer us to do it in their building. + Beds were comfy + We could use the microwave at the restaurant to heat our baby's food. + There was someone at reception who could speak Spanish and was very friendly. + It is close to the centre and lively areas.