Hotel berhampiran Downtown Pop Up Park, Morgan Hill

A Return visit for us. Room was clean & spacious for the 3 of us. Breakfast was made by Norma - she is wonderful. our housekeeper was Maria G. she was very helpful and informative. Hot tub was very much enjoyed. The refrigerator is VERY small. I would personally like to have caffeinated tea bags as a choice of beverage in the room & at the lobby table. The TV remote...probably needed new batteries. We enjoyed the time away and our stay at Hampton Inn.

This BW Plus is very clean and very spacious. No crowded anything! Mucho parking. Gilroy is the gateway into Silicon Valley. Great place to “park” and then tour things further north up the 101. This hotel is one min off the 101! Ignore negative comments in Trip.com. All is very clean with a very hard working staff. My check-in clerk was so very competent and helpful. You’d think she was working at the Ritz in New York City.

WARNING: Great place if you want to sleep 5 feet away from homeless encampments and you love the smell of urine and rot. I was able to get a refund due to my room smelling like something was decomposing inside. The staff refused a refund until they actually opened the door themselves and were overwhelmed by the smell. The managers idea of fixing the room was spraying fabreeze but he clearly knew there was no fixing once he smelled for himself. You can smell the rot 10 feet before you even get to the room. I've never smelt anything so horrible. I'm still mystified as to what could have caused that kind of smell. Also notable is the fact that Homeless encampments surround the hotel...directly behind the wall to the rooms.

Daniel at checkin is simply the best hotel staff we met in our entire trip. Extremely customer oriented and very cheerful. Told us all we need to know and more. Room is very very clean and beds so comfortable. Will only stay with Hamptons the next time I visit USA.

I stayed from March 31-April 2. The room is reserved to accommodate two adults. When I checked in the front desk I was given door hanger that if I wanted to re-use the towels that there is a points credit to do so. First thing I notice - I was not offered any drinks/snack but instead I got my welcome amenity in points. When I enter the room the first thing I noticed was the chipped tub (really big ones) . The room was clean overall. On April 1, after a long work day, I returned to my room (around 9:30pm) and found the bed was not made up and the towels were not replaced. I called the front desk (Shery - white female) and she told me that since I get the points for not getting the towels wash that I will not get my new towels. I said I did not hang the green door hangar because I want new towels I also asked why the bed is not made up. She said I must have put the do not disturb sign. I told her I did not put any sign at the doors at all and when we left that morning , the cleaners are right outside. I asked her what I need to do to get new towels (trying to overlook the non made up bed). Disdainfully, she said I will not get any towels since I receive points (the points I received btw are for the amenity - not the towel re-use). I told her take away the points she said she can’t and that I will not get any more towels —- I asked for the manager and she said she is the only one there. Instead of trying to be a good host to customer, she refuse to acknowledge my request for a long time before she finally gave in and told me to come down the front desk and pickup the towel (not even ordered to deliver them). This is the worst service I received from Holiday Inn Express that is considered as 4 stars accommodation). I have always stayed with Holiday Inn on business trips but I have not been treated this bad from a front desk manager. I had the choice to go to Hampton inn in the area but I chose to stay at Holiday Inn and now I fully regret choosing Holiday Inn at Watsonville. I am hoping this is just one bad front desk manager and not the norm on how paying customers are to treated. Very very disappointed. I strongly NOT recommend going to this Holiday Inn in Watsonville. I often not give any bad review and try to understand the situation but this one i just cannot ignore. - Brigitte

四周環境海邊美景宜人。房間雖有一定年代但是保護的很好。廚房方便。僅房子隔音不好左右小孩在房裡的玩鬧聲音很清楚。

早餐在美國酒店中算是非常豐富的了，房間很大，我們訂的是雙床房，兩張1.5米的床，特別適合帶孩子的家庭，床墊也是非常舒服。總之很滿意。

Loved the gardens and pool area. Restaurant with live music was a bonus. We ate elsewhere, so I can not comment on food.

Fun experience - quaint decor. Don't count on the breakfast for anything substantial. Nothing hot but toast. Hot water decanter was full of something icky both times even though we told staff about it. However, overall pleasant stay.